Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


67 posts

Master Geek


Topic # 12572 25-Mar-2007 19:50
Send private message

Today, when receiving calls from Telecom landlines (specifically in this case two numbers on the North Shore on, 419 and 482 numbers) I haven't been getting caller ID showing up on my VF mobile. Of the 5-8 calls I've received from both numbers today, caller ID has showed up twice from the 419 number, and not at all from the 482 number. There is no caller ID blocking on either landline, and the calls were not made with single call blocking either.

Vodafone suggests it is a handset problem (which it isn't as I've tried two different mobiles).
Telecom pleads ignorance.

It's pretty annoying. Anyone else?

Create new topic
26577 posts

Uber Geek
+1 received by user: 6085

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 64950 25-Mar-2007 20:06
Send private message

Before you blame Telecom or Vodafone it might be worth finding out who both numbers are using as their toll carriers. If it is somebody other than Telecom or TelstraClear the calls could easily be being routed in such a way that CID is lost.




67 posts

Master Geek


  Reply # 64954 25-Mar-2007 20:19
Send private message

Oooh, good thought. I think both numbers may have Slingshot direct-dial tolls. And Slingshot certainly have plenty suck from time to time.

BDFL - Memuneh
60765 posts

Uber Geek
+1 received by user: 11655

Administrator
Trusted
Geekzone
Lifetime subscriber

26577 posts

Uber Geek
+1 received by user: 6085

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 64957 25-Mar-2007 20:25
Send private message

About 5 or so years ago Telecom were routing approximately 75% of their mobile and landline calls to Vodafone numbers via Australia (AAPT) because they had a cheaper interconnect rate than inside NZ but the calls lost all CID on the way. It just shows how stupid things can get in the telco world..

21218 posts

Uber Geek
+1 received by user: 4268

Trusted
Subscriber

  Reply # 65100 27-Mar-2007 01:49
Send private message

I wonder if you would be able to get a refund on the costs of the call where caller id wasn't passed, since that makes it more likely that it will hit voicemail.




Richard rich.ms

Hawkes Bay
8477 posts

Uber Geek
+1 received by user: 4

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 65110 27-Mar-2007 08:55
Send private message

richms: I wonder if you would be able to get a refund on the costs of the call where caller id wasn't passed, since that makes it more likely that it will hit voicemail.

Where is the logic?

There is a chance you may CHOOSE to let the call ring through to voicemail, but that is a CHOICE. You either answer the phone, or not. You will never get any telco to refund on this basis.

You can bet your bottom dollar that except for specific CID outages (of which id say there are very very few), all caller ID gets SENT on a reliable basis. The problem is where a call is exchanged between a system - does the CID survive? In some inane call routing systems (as mentioned earlier), you will indeed see a loss. Its not necessarily the senders telco at fault, nor the recievers. And you cant claim costs back from a third party you dont actually deal with.




Visit http://www.thecloud.net.nz for New Zealand based Hosted Exchange, Virtual Servers, Web Hosting, FTP Backup & more.
(1GB free FTP storage, or larger plans from $5.75)
 
 - Setup your own mailserver at home on Ubuntu Server - full step by step howto here.
 - Have you seen this: Nathan "KFC4LIFE" Dunn.


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.