tuanz is mad at telecom xtra because of it's low data caps.story inside.

Forums › Spark New Zealand (including Skinny and BigPipe) › tuanz is mad at telecom xtra because of it's low data caps.story inside.

stacey1122

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#12698 31-Mar-2007 15:43

tuanz is mad at telecom xtra because of its low data caps. finally someone exposes how telecom xtra is giving users very small data caps compared to other isps. here is the tuanz blog.

https://www.tuanz.org.nz/blog/e379f711-b2b6-4423-9e32-4a8bf9f301db/606f7603-5867-40c7-a680-5d419a6cd5c5.html

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Exited
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#65730 31-Mar-2007 15:56

May I ask how someone can 'expose' these plans since they are public, have been on the website, and still are. The word expose suggests that they have tried to withhold information from the public which clearly they haven't been.

Usage of word 'mad' suggests that they are emotional - which after reading the blog, it appears to be a finding backed up by comparing other internet providers pricing. Somewhat I don't think mad, sad, crying etc won't apply.

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tonyhughes

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#65735 31-Mar-2007 16:47

Laughable stuff. Despite stacey thinking Telecom has been 'exposed' by TUANZ, its all public website information, and despite Telecom being the main focus of the article (and the sole focus of the first paragraph), the worst deal is from iHug if the article is to be believed:

Ihug - $50 for ‘fair use’ – which under the terms and conditions appears to be 3GB.

Doesnt sound like 'fair use' to me at all, and looks pitiful compared to Telecoms 5GB.

Why didnt this article focus on Vodafone/iHug - it would have looked much more credible to target the worst offender (who is also a global telco) than to have another sideswipe directly at Telecom.

If you look at the actual TUANZ statements that have hit the media in recent years, they come across as a bumbling one-sided crackpot organisation who are hell bent on making negative statements about Telecom whenever possible, even if the occaision doesnt actually call for it.

It may be very different of course, and I could be wrong, they might be smart, reasonable people who are out to try and represent NZ telecommunications users fairly, without having an in-built desire to publicly burn the incumbent at every opportunity to the point where others are let off for worse - but thats how it looks from the outside. And this group certainly does not represent me!

My opinion would differ if Telecom wasnt singled out each and every time, when there are worse offenders standing next to them.

bonkiebonks

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#65739 31-Mar-2007 16:59

My calculation tells me that ihug's broadband 3 (fair use) plan is actually equivalent to 15GB, not 3GB. Their fair use policy states that you cannot use more than 500MB a day in a three day period if you do not want to be throttled.

In a 30-day month, that's equivalent to 15000MB or 14.6GB. That's three times as much as Xtra's equivalently priced plan: Xtra Explorer with 5GB.

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#65757 31-Mar-2007 18:51

bonkiebonks: My calculation tells me that ihug's broadband 3 (fair use) plan is actually equivalent to 15GB, not 3GB. Their fair use policy states that you cannot use more than 500MB a day in a three day period if you do not want to be throttled.

In a 30-day month, that's equivalent to 15000MB or 14.6GB. That's three times as much as Xtra's equivalently priced plan: Xtra Explorer with 5GB.

I didnt research it myself - couldnt be bothered. It surprises me (or does it...) that TUANZ got their research wrong.

Given the conclusions they drew, they still went after the wrong target. If they drew the correct conclusions, their article might actually have some merit.

Felix

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#65912 2-Apr-2007 06:27

TUANZ makes me mad... they constantly make the sorts of announcements you would expect to hear from a talk back radio caller at 4am on a tuesday morning... Ernie recently made a statment to the effect that Voda and Telecom need to redesign their SMS network components... really?? So Erinie is an expert in network modelling now? The best statement that TUANZ could make would be that they are either disband, or only comment intelligently in future...

mclayma

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#65915 2-Apr-2007 07:22

Felix: TUANZ makes me mad... they constantly make the sorts of announcements you would expect to hear from a talk back radio caller at 4am on a tuesday morning... Ernie recently made a statment to the effect that Voda and Telecom need to redesign their SMS network components... really?? So Erinie is an expert in network modelling now? The best statement that TUANZ could make would be that they are either disband, or only comment intelligently in future...

LOL :-) TUANZ and Intelligence ha ha

Fraktul

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#66028 2-Apr-2007 21:59

TUANZ are a joke within the telco industry.

Want poorly thought out, balanced, researched and repetitive regulatory pieces? TUANZ!

Want the same letters to the editor issue after issue?

Dear Editor,

My Intarwebs in the shed 25km east of Gore is slow. I believe this is because Telecom are some soft of fascist, profit driven organization and wont lay fiber to the wool shed (FTTWS) in my district. This is completely outrageous and I expect this to be resolved immediately with no financial contribution on my part or else I will write in for the next 4 years with the same letter.

PS - I just got charged $2500 for exceeding my data cap by 100GB, this was probably all the copyrighted dvds of sheep fetish monthly I download. OUTRAGEOUS!

TUANZ!

What a magazine you can be familiar with, seeming publishing the same articles again every 3rd issue! TUANZ!

TUANZ should stick to call center articles and give up on the idea they can collectively form an intelligent opinion amongst themselves.

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weblordpepe

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#66031 2-Apr-2007 22:09

Well Fraktul...

First off...100GB sounds like alot...but it won't be in a few years (I reckon two or three). And I think that ISPs should have no say at all in what users do with their internet connection. Thats my personal opinion anyway.

As for the whoolshed....well.. There is always google's broadband solution. Although I saw on slashdot that cabling in the sewer is a reality in some places.

Fraktul

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#66033 2-Apr-2007 22:29

Uh, yes. I rather think the point I was trying to make was that TUANZ are brain dead twits.

mclayma

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#66053 3-Apr-2007 08:52

Fraktul: Uh, yes. I rather think the point I was trying to make was that TUANZ are brain dead twits.

FTTWS sounds great can I please get FTTOH (Fibre to the out house) and I want a 200GB limit and I dont want to pay anything for it. Ha ha

raytaylor

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#66375 4-Apr-2007 23:25

weblordpepe: Well Fraktul...

First off...100GB sounds like alot...but it won't be in a few years (I reckon two or three). And I think that ISPs should have no say at all in what users do with their internet connection. Thats my personal opinion anyway.

As for the whoolshed....well.. There is always google's broadband solution. Although I saw on slashdot that cabling in the sewer is a reality in some places.

Here we go through about 120-130gb a month. Thats basically with everyone just doing their stuff - youtube, torrents, bebo, that there windows live messenger thingy, music and xbox. Now we have tvnz on demmand which is going to also drive up the bandwidth demmand.

I dont think the demmand for 100gb will be here in a couple of years, its more like a couple of months.

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bradstewart

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#66376 4-Apr-2007 23:27

100Gb is what everyone is wanting? I very much doubt that. Most people are still on the 3Gb plans and don't use it all.

raytaylor

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#66382 4-Apr-2007 23:50

bradstewart: 100Gb is what everyone is wanting? I very much doubt that. Most people are still on the 3Gb plans and don't use it all.

When talking to my customers, it seems a large number of them seem to be afraid of going over the cap. These people also seem to be with xtra. :-(
If that fear of overuse costs were removed, there would be alot more data going through the pipes.

I guess the point I am trying to make is that with services such as youtube and tvnz on demmand, the demmand for 50-200gb caps is going to rise very very quick and for most young people, they already want it.

Ray Taylor

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exportgoldman

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#66413 5-Apr-2007 10:06

Telecom are price gorging, plain and simple.

How else do you explain them being able to supply a DSL Connection, 24x7 helpdesk, DNS/SMTP/Misc Services and 50GB of traffic for $150 (or $3/GB) then charge you $1024 for the next 50GB of Traffic. Or $20/GB

Does only supplying additional GB's of traffic over an already existing connection cost 7x more than getting 7x additional DSL lines, helpdesk calls, provisioning requests, DNS/SMTP loads etc???

Why are they charging 7X more, unlike every other ISP in NZ which is charging a more reasonable rate of $2-$4GB???

Because they can, and this is why the public is calling for blood.

"Price Gorging by Xtra - Xtraordinary"

Or,

"Additional GB's from Xtra - Pricing out of this world"

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Fraktul

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#66476 5-Apr-2007 21:52

Well I guess the public can get off their lazy fat arses and sign up for the competition then.

Honestly, you cannot claim ignorance when there so much marketing out there from Ihug, Orcon etc saying they are cheaper. There comes a point where you need to become an semi nformed consumer and get a clue.

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