Phone Listed as Lost by telecom

Forums › Spark New Zealand › Phone Listed as Lost by telecom

Possum

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Master Geek
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Topic # 12921 13-Apr-2007 16:57

Hi

I just received a phone I bought through TradeMe. When I tried to get it connected to telecom they said it was listed as lost..

what do I do now.. ?

Cheers Possum..

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Reply # 67040 13-Apr-2007 17:10

Clearly contact the person you purchased it off (trademe)

Possum

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Reply # 67042 13-Apr-2007 17:18

Yes I did that.. I guess I was asking for advice about this sort of thing..

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johnr

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Reply # 67044 13-Apr-2007 17:27

Ask for money back and return it

Purchase another

s.joseph

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Reply # 67048 13-Apr-2007 18:03

I would try contact trademe if possible.

Hawkins

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Geek

Reply # 67594 18-Apr-2007 20:29

yep, whoever owned it last has advised TCNZ it has been lost, so person who sold it on Trademe has either found/stolen it or been duped themselves. only way to get tis removed it to knwo the password registered at the time reported lost/stolen

johnr

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Reply # 67600 18-Apr-2007 21:20

Where is richms in this thread

richms

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Reply # 67601 18-Apr-2007 21:23

What do you want now?

Richard rich.ms

johnr

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Reply # 67603 18-Apr-2007 21:31

richms: What do you want now?

Was hoping you could add some value to his thread

richms

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Reply # 67604 18-Apr-2007 21:32

Not really, wonder if this one will disappear now?? :P

Richard rich.ms

freitasm

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Reply # 67606 18-Apr-2007 21:43

Well, the way I see it, johnr, sarcasm does not add value.

And the other thread was removed because discussing how to steal data traffic is not the kind of thing we want here.

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nzbnw

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Reply # 67627 18-Apr-2007 22:43

There are few factors which will affect the 'unbarring' of this handset. If the phone was simply reported 'lost' to Telecom only that Person will be able to ask Telecom to change the status of the ESN to available for connection. However if a Telecom on account customer has done a 'lost stolen upgrade' then there is no way that you can request this to be unbarred (well that’s the policy anyway).

What you must remember is if the phone was truly lost, then the rightful owner (as far as Telecom is concerned) should be 'reunited', for lack of a better word, with their phone.

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tonyhughes

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Reply # 67630 18-Apr-2007 23:03

Possum: Hi

I just received a phone I bought through TradeMe. When I tried to get it connected to telecom they said it was listed as lost..

what do I do now.. ?

Cheers Possum..

Most often a phone is listed as lost so that the owner can get a replacement phone at normal rates (prepaid price, which is subsidised to some degree). A condition of this process was (when I was still involved) to mark the phone as lost, and bar the ESN (pretty much forever).

You have been sold a dud, it belong(ed) to someone who incurred cost when losing it. Its as good as stolen. Notify Trademe, notify the seller, and if you dont get any joy, notify the Police.

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richms

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Reply # 67636 18-Apr-2007 23:27

My mate sorted his one out, the person that sold them the phone thought that their car being broken into was a good reason to claim for a new phone as well so used that receipt... needless to say that strong words were exchanged and its all sorted out.

Richard rich.ms

freitasm

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Reply # 67650 19-Apr-2007 06:58

Richms, this is the same mobile we talked abot during the discussion about Vodafone practices, right?

So, you see... There is a reason why mobile operators won't unlock phones reported lost or stolen... Because there are some "smart" people trying to scam the system.

People should be really aware of this when buying phones from private individuals or auction sites.

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Possum

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Reply # 67757 19-Apr-2007 16:40

I got in contact with the seller. He said he would give me a refund if they could not fix the problem. I'M in no rush. Personally I cant see how they could get away with selling a stolen phone over trademe as I banked his money into his very traceable bank account. He also has a very traceable telecom email address.

Will keep everyone here informed..

Thx so much for your advice..

cheers Possum

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