Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom VDSL Availability

who

who

3 posts

Wannabe Geek


#129214 7-Sep-2013 15:32
Send private message

G'day

Currently have a telecom homeline and on the address checker, it says VDSL is available, but when i go to order the option is greyed out.
wondering where to go from here..

Create new topic
cbrpilot
964 posts

Ultimate Geek
+1 received by user: 555

Trusted
Spark NZ

  #891345 7-Sep-2013 15:53
Send private message

Unfortunately it means that VDSL is not available for you.
The online journey does two prequalification checks with Chorus - the first based on your address - which internally will have come back as indeterminate. It displays as VDSL available to allow you to continue on the buy journey so that the second check can be run - which is done based on the phone number you enter. This check is more accurate, and thus is coming back and saying that VDSL is not available (due to distance from the cabinet/exchange).

Unfortunately there really isn't anything you can do if VDSL is not available, other than to wait for Fibre (with the assumption that it is being rolled out in your area). Personally I'm in the same boat!




My views are my own, and may not necessarily represent those of my employer.

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright