iPhone 5S 'no service' problem

Forums › Spark New Zealand (including Skinny and BigPipe) › iPhone 5S "no service" problem

gogokr431

77 posts

Master Geek

#133645 29-Oct-2013 13:26

So i just got my new phone on sunday and since it was the long weekend my phone was activated this morning.

Everything is good other than the fact that after i came to work my phone has gone to "no service"

What is wrong with it? It was fine when i was home. The signal is either very weak or theres no signal at all.

Before i got this phone i was on vodafone and i could use my previous fine at work.. Not sure whats going on.

Tried rebooting and resetting network- no luck :(

gogokr431

77 posts

Master Geek

#923526 29-Oct-2013 13:27

Also, theres that 3G sign next to my carrier but internet will not work :( was working fine at home..

I am at merivale christchurch

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#923527 29-Oct-2013 13:27

Move to different location and see if it gets service again

gogokr431

77 posts

Master Geek

#923532 29-Oct-2013 13:35

johnr: Move to different location and see if it gets service again

Left the building and walked about 10m, the signal got stronger (2-3 circles instead of 1 or non) but 3G was still pretty wonky

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#923534 29-Oct-2013 13:42

Sounds like a no / low in building coverage area then not a fault as such

gogokr431

77 posts

Master Geek

#923538 29-Oct-2013 13:44

johnr: Sounds like a no / low in building coverage area then not a fault as such

So theres no way around it? :(

Everyday at work i cant use my cellphone!?!?

Nooooo

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#923540 29-Oct-2013 13:46

gogokr431:
johnr: Sounds like a no / low in building coverage area then not a fault as such

So theres no way around it? :(

Everyday at work i cant use my cellphone!?!?

Nooooo

Ask your carrier to improve coverage in the area I guess