My first annoyance was getting a SIM - retrospectively, I should have just gone into Dick Smith's, but as I was on the Telecom website, I ordered one there. Ordered on 17 Oct, partly because I was sailing the next week and wanted to test coverage at sea. No luck. No delivery made until 30 Oct, when I receive a "card to call" from the courier. A bit puzzling, because surely for a SIM, worth just $5, you would just put it in the post. Anyway, today I go to the Post Office to collect my SIM - only 15 days since I ordered - and think it must be the wrong box. (My work BB in the picture for scale)

So, not a good start really and am totally amazed that a company with this sort of logistics system can make a profit. Next step is to put the SIM in my phone and see how it works for the next couple of weeks - fingers crossed