IP profile Reset for VDSL2

Forums › Spark New Zealand (including Skinny and BigPipe) › IP profile Reset for VDSL2

Kiwi089

26 posts

Geek

#134002 11-Nov-2013 17:30

I am wanting to know if it's possible, since the blackout that happened awhile ago the sync has changed quiet abit. I am on the borderline of vdsl2 also but that isn't the problem. When I first got VDSL2 Installed I had a sync of 16000+ which is better than the 11000 sync I had on Adsl2+, also after 24 hours I had it installed I had a DLM change from 5 to DLM 4 Which gave me a nice sync of 18000, is it possible?

RunningMan

8953 posts

Uber Geek

#930920 11-Nov-2013 17:49

If you mean is it possible for a power cut to reset your modem / connection, then yes, it is.

Kiwi089

26 posts

Geek

#930926 11-Nov-2013 17:53

No certainly not

. I mean the blackout has effected my speed. I have lost 2Mbit.

Kiwi089

26 posts

Geek

#931157 12-Nov-2013 07:26

Anyone please?

RunningMan

8953 posts

Uber Geek

#931158 12-Nov-2013 07:30

Sorry, not sure if it is just me, but I don't understand what you are wanting to know.

Perhaps re-phrase the question.

Kiwi089

26 posts

Geek

#931159 12-Nov-2013 07:34

My question is basically, can my profile be reset so I can start the DLM process from the beginning of time?

hamish225

1418 posts

Uber Geek

ID Verified

#931258 12-Nov-2013 10:10

possibly, have you called your ISP and asked them?

*Insert big spe*dtest result here*

coffeebaron

6231 posts

Uber Geek

Trusted

Lifetime subscriber

#933917 14-Nov-2013 15:15

Kiwi089: My question is basically, can my profile be reset so I can start the DLM process from the beginning of time?

What did your ISP say when you called them? But basically yes this can be done.

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Yyrael

222 posts

Master Geek

Trusted

#934000 14-Nov-2013 16:58

coffeebaron:
Kiwi089: My question is basically, can my profile be reset so I can start the DLM process from the beginning of time?

What did your ISP say when you called them? But basically yes this can be done.

This. Talk to the BBHD as they are your best way forward. It is possible to reset DLM however you may find the DLM has just tweaked the line again for increased stability and even a reset will result in the same speeds...