xtra - 421 Service not available

Forums › Spark New Zealand (including Skinny and BigPipe) › xtra - 421 Service not available

tcpdump

311 posts

Ultimate Geek
+1 received by user: 3

#135087 13-Nov-2013 18:46

Hi,

I have an MX server that's being rejected by telecom's servers:

# telnet mta.xtra.co.nz 25
Trying 210.54.141.1...
Connected to mta.xtra.co.nz.
Escape character is '^]'.
421 Service not available
Connection closed by foreign host.
#

The reverse IP is correctly set (I noticed that if you don't have reverse IP you get this message) but it wasn't until today so I'm thinking the result is cached and the IP blacklisted.

Does anyone know how can I reach someone that can help me to unblock it? I'm afraid going the "contact us" way is going to be a waste of time.

Thanks.

plambrechtsen

1948 posts

Uber Geek
+1 received by user: 459
Inactive user

#933469 13-Nov-2013 20:13

The smtp mta is managed by Yahoo.

If you search around there is a way to contact them. Otherwise if it's not sorted by tomorrow I can look into it.

tcpdump

311 posts

Ultimate Geek
+1 received by user: 3

#933472 13-Nov-2013 20:20

I poked around Yahoo's website but couldn't find anything relevant.

If you would be able to have a look tomorrow it would be greatly appreciated.

Thanks.

qraider

374 posts

Ultimate Geek
+1 received by user: 10

#933866 14-Nov-2013 13:55

I could have a look into it today if you like, just drop me a PM with the details & a contact email address/phone.

Or plambrechtsen can if you prefer (he's officially tagged :P )

Current Phone:
- Android: Samsung SM-G900F Galaxy S5 (XT)
- Win Phone 8: Samsung ATIV S (XT)

Current Tablet:

- Acer Iconia 7" Android Tablet

Twitter: qraider