Telecoms Door to Door Sales of Broadband?

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecoms Door to Door Sales of Broadband?

ping182nz

188 posts

Master Geek

#136392 25-Nov-2013 20:10

Hi,

Last week we had a telecom sales person come to the door trying to get us to sign up for a year of broadband with telecom (not UFB)

I said the www.ultrafastfibre.co.nz said that I can get UFB on the 01-01-2014.

She said they had never heard of www.ultrafastfibre.co.nz and that chrous is the only one able to give you a date of delivery, and for my property "chorus" has no date, and not expected in the near future.

My first question... Who do I believe?

Second, I have seen UltraFast Fibre trucks on our street with Chorus, they have put fibre on the power poles all the way up to the power pole two power poles away from my house, and then stopped. Does this mean my fibre will come from the other end of the street and I will have to wait longer?

Any help would be good as the deal telecom has given me runs out on Wed...

Thanks

alexj

61 posts

Master Geek

#940632 25-Nov-2013 20:27

Sorry you didn't mention in what town you are located?

DjShadow

4084 posts

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#940636 25-Nov-2013 20:35

As far as I know Telecom are not selling UFB on the UFF network as yet

Ragnor

8218 posts

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#940638 25-Nov-2013 20:36

Long Version:

The door knocker is likely a commission based sales person that isn't very technically knowledgeable.

If you are in the Ultra Fast Fibre region, then Chorus has nothing to do with UFB in your region. Chorus however is still the wholesale provider for services over the copper network.

I don't think Telecom has signed an agreement with UFF or the other non Chorus LFC's yet, don't see them listed here:
http://www.ultrafastfibre.co.nz/get-ultrafast

Short Version:

Door knocker is a noob, never trust door to door sales people.

Coil

6614 posts

Uber Geek
Inactive user

#940639 25-Nov-2013 20:37

http://www.ultrafastfibre.co.nz/what-were-up-to/coverage-areas
http://www.ultrafastfibre.co.nz/about/fibre-retailers

Coil

6614 posts

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Inactive user

#940643 25-Nov-2013 20:41

Ragnor:

Door knocker is a noob, never trust door to door sales people.

Yes!
I love trolling them to death and they avoid the questions at every cost until they give up and walk away.
Had one that spoke for 30 minutes trying to push and push a sale. I really take a disliking to door knockers (Sales/Religious/Charity)

chevrolux

4962 posts

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#940688 25-Nov-2013 21:09

It just the share lack of tech knowledge that annoys me. I went off at one of them when they said 'what is voip' *facepalm*
Felt a bit bad afterwards but then thought why the hell don't they get even a little bit of basic tech training.

ping182nz

188 posts

Master Geek

#940694 25-Nov-2013 21:26

OK, I am in New Plymouth,

Weird that the cable comes two houses away and then stops...

Looks like I am out of luck until the other end of the street gets done...

Yeah, she thought 2 months free and a free modem and static ip would get me...

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Coil

6614 posts

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#940701 25-Nov-2013 21:36

ping182nz: OK, I am in New Plymouth,

Weird that the cable comes two houses away and then stops...

Looks like I am out of luck until the other end of the street gets done...

Yeah, she thought 2 months free and a free modem and static ip would get me...

Yay!
Join the club of: Tim has no UFB because its 2 houses away and there are no future plans as of yet to install it.

alexj

61 posts

Master Geek

#940703 25-Nov-2013 21:37

ping182nz: OK, I am in New Plymouth,

Weird that the cable comes two houses away and then stops...

Looks like I am out of luck until the other end of the street gets done...

Yeah, she thought 2 months free and a free modem and static ip would get me...

I see a lot of mention of Gen-i on Ultrafast's website for RSP's and I think they are Telecom flavoured :-) (more business oriented I think though)

eXDee

4032 posts

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#940745 25-Nov-2013 23:15

TimA:
ping182nz: OK, I am in New Plymouth,

Weird that the cable comes two houses away and then stops...

Looks like I am out of luck until the other end of the street gets done...

Yeah, she thought 2 months free and a free modem and static ip would get me...

Yay!
Join the club of: Tim has no UFB because its 2 houses away and there are no future plans as of yet to install it.

Time to make friends with the neighbours and get a wifi link put in ;)

Sounddude

I fix stuff!
1928 posts

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Lifetime subscriber

#940751 25-Nov-2013 23:34

Ragnor:

If you are in the Ultra Fast Fibre region, then Chorus has nothing to do with UFB in your region. Chorus however is still the wholesale provider for services over the copper network.

Chorus are overbuilding in some areas, Hamilton being one they are quite active in.

alexj

61 posts

Master Geek

#940760 26-Nov-2013 00:28

Sounddude:
Ragnor:

If you are in the Ultra Fast Fibre region, then Chorus has nothing to do with UFB in your region. Chorus however is still the wholesale provider for services over the copper network.

Chorus are overbuilding in some areas, Hamilton being one they are quite active in.

Really? You must be referring to "Business Fibre" as UFB is only in a tiny patch around "Mitchell Kilt Hire and Highland Pipers" on Dixon Road according to http://www.chorus.co.nz/maps

wired

187 posts

Master Geek

#940801 26-Nov-2013 08:21

They were probably pushing their 'Ultra' product which is also a VDSL service. Hence they didn't know about the fibre service.

Yep, sounds like you will have to wait until they start building from the other end of the street unless they decided to continue up the street underground.

If you service is available on 1-1-2014 they must have already installed it past yur place.