XT 3g Mobile broadband slow like GPRS

Forums › Spark New Zealand (including Skinny and BigPipe) › XT 3g Mobile broadband slow like GPRS

Kirdog

202 posts

Master Geek

#136819 9-Dec-2013 22:34

I have bought new phone (old one dead after 7 years of use). Samsung galaxy s3 GT-I9300

And i decided to change carrier from Vodafone to Telecom, because telecom have great package for $39 ultra open term (1Gb data, unlimited texts, 300 mins, Telecom Wifi use 1gb/day + ability to do naked on ADSL broadband). Tasty pie!

Today my existing phone number transfer/porting finished. And i have started to test everything and here is PROBLEM DETECTED.

3g broadband speed is too slow:

Telecom XT network tests:
Speedtest resuilts with Telecom/vodavone/worldNET hosts:

1) Download: 0.12 Mbps // Upload 0.02 Mbps // Ping 210 // Signal strength: 3 from 4
2) Download: 0.68 Mbps // Upload 0.03 Mbps // Ping 66 // Signal strength: 2 from 4
3) Download: 1.01 Mbps // Upload 0.08 Mbps // Ping 54 // Signal strength: 4 from 4
4) Download: 0.07 Mbps // Upload 0.04 Mbps // Ping 90 // Signal strength: 4 from 4
5) Download: 0.40 Mbps // Upload 0.22 Mbps // Ping 64 // Signal strength: 3 from 4
6) Download: 1.48 Mbps // Upload 0.68 Mbps // Ping 47 // Signal strength: 2 from 4

All tests done in different parts of Western Springs location today.

BUT look>
Vodafone network tests:
Speedtest resuilts with Telecom/vodavone/worldNET hosts:

1) Download: 9.46 Mbps // Upload 1.79 Mbps // Ping 66 // Signal strength: 2 from 4
2) Download: 8.59 Mbps // Upload 2.36 Mbps // Ping 65 // Signal strength: 3 from 4
3) Download: 9.83 Mbps // Upload 2.02 Mbps // Ping 103 // Signal strength: 3 from 4
4) Download: 10.17 Mbps // Upload 2.67 Mbps // Ping 89 // Signal strength: 4 from 4
5) Download: 8.56 Mbps // Upload 1.67 Mbps // Ping 84 // Signal strength: 3 from 4

All tests done in different parts of Western Springs location today as well.

What's problem can be here? Is it because telecom salesperson gave me 4G sim card for NON 4g Phone? Is it any way to solve it, i want to stay with Telecom but i want good speeds as well.

I didn't bought 4G phone because 3G for me is enough and tiny DATA allowance on 100 Mbps is a "absurdity".%MCEPASTEBIN%

Sorry about my English guys :>

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19282 posts

Uber Geek
Inactive user

#948360 9-Dec-2013 22:47

Not SIM card related in anyway, SIM is used to ID a subscriber onto the mobile network and maybe hold some contacts and SMS but not really much more than that

joutei

308 posts

Ultimate Geek

#948361 9-Dec-2013 22:50

Try using the Telecom NZ host on speedtest.net

johnr

19282 posts

Uber Geek
Inactive user

#948362 9-Dec-2013 22:54

Looks like congestion, Do speedtests to Vodafone and Telecom and compare networks to the same servers

You could always go hang around the local phone box I guess :P

Kirdog

202 posts

Master Geek

#948363 9-Dec-2013 23:04

joutei: Try using the Telecom NZ host on speedtest.net

Done already, i have tried 4 different hosts, all have low speed which i showed on first post.

Sorry about my English guys :>

johnr

19282 posts

Uber Geek
Inactive user

#948364 9-Dec-2013 23:05

Kirdog:
joutei: Try using the Telecom NZ host on speedtest.net

Done already, i have tried 4 different hosts, all have low speed which i showed on first post.

Oh you have to sorry,

Kirdog

202 posts

Master Geek

#948365 9-Dec-2013 23:06

johnr: Looks like congestion, Do speedtests to Vodafone and Telecom and compare networks to the same servers

You could always go hang around the local phone box I guess

Done it already, all results in first post. Vodafone fast on all hosts and telecom slow an all hosts :<. Strange, i have checked, telecom tower just less than 500 meters from me and vodafone the same distance. omg.

Sorry about my English guys :>

johnr

19282 posts

Uber Geek
Inactive user

#948366 9-Dec-2013 23:08

Kirdog:
johnr: Looks like congestion, Do speedtests to Vodafone and Telecom and compare networks to the same servers

You could always go hang around the local phone box I guess

Done it already, all results in first post. Vodafone fast on all hosts and telecom slow an all hosts :<. Strange, i have checked, telecom tower just less than 500 meters from me and vodafone the same distance. omg.

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Kirdog

202 posts

Master Geek

#948367 9-Dec-2013 23:08

johnr:
Kirdog:
joutei: Try using the Telecom NZ host on speedtest.net

Done already, i have tried 4 different hosts, all have low speed which i showed on first post.

Oh you have to sorry,

Oh why, did i wrote something wrong? O_o

Sorry about my English guys :>

networkn

Networkn
32349 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#948368 9-Dec-2013 23:08

Hmm I have to say that with dual carrier devices on VF you would double those speeds. I have been pretty impressed recently with my connection for mobile data! The Latency is pretty good too.

johnr

19282 posts

Uber Geek
Inactive user

#948370 9-Dec-2013 23:09

Kirdog:
johnr:
Kirdog:
joutei: Try using the Telecom NZ host on speedtest.net

Done already, i have tried 4 different hosts, all have low speed which i showed on first post.

Oh you have to sorry,

Oh why, did i wrote something wrong? O_o

Not at all, I read the post too quick and missed out the finer points

Kirdog

202 posts

Master Geek

#948372 9-Dec-2013 23:14

johnr:
Kirdog:
johnr:
Kirdog:
joutei: Try using the Telecom NZ host on speedtest.net

Done already, i have tried 4 different hosts, all have low speed which i showed on first post.

Oh you have to sorry,

Oh why, did i wrote something wrong? O_o

Not at all, I read the post too quick and missed out the finer points

Ah ok, sorry :)

networkn: Hmm I have to say that with dual carrier devices on VF you would double those speeds. I have been pretty impressed recently with my connection for mobile data! The Latency is pretty good too.

I don't have DC support on my new phone. But i have Vodafone Mobile-wifi R208 (With DC support) but Telecom sim card is not working in it, seems it is need pin number, and i don't know where to take it.

Usual 3G Speed with vodafone was excellent for me. I thought Telecom will be the same.

Sorry about my English guys :>

johnr

19282 posts

Uber Geek
Inactive user

#948373 9-Dec-2013 23:17

The R208 will not need a PIN number but a access point (APN) setup for the Telecom SIM card

Mobile networks are not built the same, NSN is king :)

Kirdog

202 posts

Master Geek

#948376 9-Dec-2013 23:20

johnr: The R208 will not need a PIN number but a access point (APN) setup for the Telecom SIM card

Ah, but i don't know how to setup it, i will try to find in google :).

Sorry about my English guys :>

scheduler

264 posts

Ultimate Geek

#948381 10-Dec-2013 00:33

Hi I suggest you check the APN is correct. Sorry I don't have the correct one on me. I know it should be if you have a new sim.

Recently after suffering months of unusable data on my spare TELECOM phone I changed the APN to a one suggested by Geekzone. The result was an immediate increase in speed. I have no idea if it was coincidence or not but feel it is worth passing on my experience

Kirdog

202 posts

Master Geek

#948391 10-Dec-2013 01:42

scheduler: Hi I suggest you check the APN is correct. Sorry I don't have the correct one on me. I know it should be if you have a new sim.

Recently after suffering months of unusable data on my spare TELECOM phone I changed the APN to a one suggested by Geekzone. The result was an immediate increase in speed. I have no idea if it was coincidence or not but feel it is worth passing on my experience

I have checked it with http://help.telecom.co.nz/app/answers/detail/a_id/26948 article, But no luck. Is it any alternative APN available?

Sorry about my English guys :>

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