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texts not coming through on US roaming
nathan
5695
posts
Uber Geek
Inactive user
#
138842
18-Jan-2014 20:22
Landed in the US with my recently ported 021 number on Telecom, using the $10 / day roaming deal for postpaid users
Data is working fine (it does seem slow though, I guess it gets routed back from AT&T to Telecom in NZ before going to the web?)
Not getting any texts (got the one when I landed to say I could roam)
Cant login to Twitter, Vibe or WhatsApp now as I'm not getting the SMS
Particularly annoyed I can't login to twitter as I cant now login from the web or any or my mobile devices, as 2FA is enabled
Any thoughts?
plambrechtsen
1948
posts
Uber Geek
Inactive user
#969471
18-Jan-2014 20:26
Contact the Roaming helpdesk and they should be able to sort it.
http://www.telecom.co.nz/mobile/mobile/internationalroaming/help/
Best way to get support rather than posting on geekzone :)
sbiddle
30853
posts
Uber Geek
Retired Mod
Trusted
Biddle Corp
Lifetime subscriber
#969490
18-Jan-2014 21:26
Data roaming always gets routed back to the home network - it's the way it's designed to work.
I had issues in the US in October where I didn't get SMS messages while roaming at AT&T and I'm with Vodafone.
johnr
19282
posts
Uber Geek
Inactive user
#969492
18-Jan-2014 21:39
Try manual network selection to another network operator and see if they come in
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