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76 posts

Master Geek
+1 received by user: 3

# 138925 21-Jan-2014 21:43
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Every day during gaming, the whole household gets spikes of bad ping. This occurs every few minutes, and the spikes last for about 5-10 seconds but it's enough to make it EXTREMELY annoying.

I've done a some basic tests to try narrow down the problem. At first we thought it was our router, so we've switched routers. All PCs in the house are connected via Ethernet, so it's not a wireless problem.

I've checked pings to NZ websites during the spikes, and those are perfectly normal (around 10-15ms all the time).

Pings to Australian websites spike at the exact same time as the game spikes, which is understandable because it seems most game servers we play on are in Australia. Normal pings to websites such as whirlpool, telstra are in the 45-50ms range. During the spikes, these rise up to about 600ms.

These are very consistent and happen constantly. Is it possible that this may be a problem at the local exchange or is it most likely still localized to our house?

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Uber Geek
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  # 971950 21-Jan-2014 21:46
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Hard to tell from the post, Need further INFO like modem stats , approx location

76 posts

Master Geek
+1 received by user: 3

  # 971954 21-Jan-2014 21:57
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Location is around Papatoetoe central, and the modem stats don't seem to be saying much.

We're using a Billion BIPAC 7800N which has been solid for a few years. Nothing at all coming up in the modem's system log during the spikes.

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