Unable to get DrayTek Vigor 130 to work with my ADSL

Forums › Spark New Zealand › Unable to get DrayTek Vigor 130 to work with my ADSL

technicaljoe

248 posts

Master Geek
+1 received by user: 1

# 139135 29-Jan-2014 00:37

Hi everyone,

This is a bit of long post... I'm hoping someone may be able to help!

I have a D-Link DSL-502T (dug this one out of closet when my Thomson TG585 died last year).

Something unknown happened over the weekend, after the thunder & rain at West Auckland on Sunday... My D-Link DSL-502T no longer connects to ADSL!

Well, I dug out another old modem, a D-Link DSL-302G, and kind of managed to get online again. It mostly work, except gives me lots of timeout errors.

Anyway... I figured it's time to get a real modem, so I went to PB Tech and bought a DrayTek Vigor 130 today. Well, I cannot get it to work :(

I did the following...
I followed through DrayTek/SnapperNet's configuration.
I also went through Telecom's non-Telecom modem configuration.
I upgraded the firmware from 3.7.1.1 to 3.7.5.
I tried the same setup on other telephone jacks.

Here's my simple network...
ISP -> DrayTek Vigor 130 -> TP-Link TL-WR1043ND -> Devices

I'm not an advanced user and I haven't modified any settings other than the basic stuff...

I screen captured all my Internet related configuration & status (the other configuration sections haven't changed from default).

I was hoping someone might be able to make sense of what may be going wrong here...

In any case, thank you all for your time to read this!

- Joseph

Config 1

plambrechtsen

1948 posts

Uber Geek
+1 received by user: 469
Inactive user

# 976380 29-Jan-2014 06:17

I haven't used a draytek before but I think you haven't set the VCI/VPI to 100/0 and checked the bridge mode box..

I would personally get it working without the tplink then enable bridge mode afterwards.

cbrpilot

710 posts

Ultimate Geek
+1 received by user: 272

Trusted

Spark NZ

# 976412 29-Jan-2014 08:25

Is ADSL syncing? In the screenshots above, it lists as "training" (trying to connect). It might have been that you just took the screenshot before it had finished the sync.

If that syncs ok, then next you'll want to check the ATM layer. It should be using PPPoA VC-Mux, with VPI=0, VCI=100.

At the PPP layer, I'd recommend you set the MTU to 1500 for best performance. Your username must be of the format user@xtra.co.nz or similar.

My views are my own, and may not necessarily represent those of my employer.

sbiddle

27906 posts

Uber Geek
+1 received by user: 7390

Moderator

Trusted

Biddle Corp

Lifetime subscriber

# 976434 29-Jan-2014 08:56

cbrpilot: Is ADSL syncing? In the screenshots above, it lists as "training" (trying to connect). It might have been that you just took the screenshot before it had finished the sync.

If that syncs ok, then next you'll want to check the ATM layer. It should be using PPPoA VC-Mux, with VPI=0, VCI=100.

At the PPP layer, I'd recommend you set the MTU to 1500 for best performance. Your username must be of the format user@xtra.co.nz or similar.

The Draytek shouldn't have any PPP details in it as the OP wants it in bridge mode.

I'm not sure what guide the OP followed but there are literally only a couple of steps required to configure these in bridge mode and 99% of the settings in there aren't for bridge mode.

cbrpilot

710 posts

Ultimate Geek
+1 received by user: 272

Trusted

Spark NZ

# 976460 29-Jan-2014 09:31

Hi Steve, I understand he wants bridge mode, but I think he should follow Peter's advice and getting it working stand-alone first before embarking on bridge mode.

My views are my own, and may not necessarily represent those of my employer.

technicaljoe

248 posts

Master Geek
+1 received by user: 1

# 976577 29-Jan-2014 11:57

Thanks guys. I have configured VPI & VCI.
I have used user@xtrabb.co.nz and a non-blank random password.
MTU will only allow me to go up to 1492 (please see the screen capture below)...

I think I may have missed out posting this screen capture last night...

However, now I know based you guys' suggestion that I want bridge mode :)
Didn't know the terminology previously. I followed DrayTek's starter guide, which I now assume in this case is just: ISP -> DrayTek -> Device
http://www.draytek.net.nz/draytek/support/quickstart/

I have also tried the the PPPoE/PPPoA Pass through.
Is this the bridge mode?
I configured my TP-Link with Telecom HID/PWD + MTU, but didn't work.
http://www.draytek.net.nz/draytek/support/passthrough/

Or do I use this VDSL bridging guide?
http://downloads.snappernet.co.nz/draytek/dv130/Draytek%20DV130%20Chorus%20VDSL%20Bridged%20Sample%20Configuration.pdf
But I don't have VDSL, so which parts do I skip or change?

Again, really appreciate everyone for taking the time to take a look at my problem!

- Joseph

plambrechtsen

1948 posts

Uber Geek
+1 received by user: 469
Inactive user

# 976580 29-Jan-2014 12:04

Don't you just tick the PPPoE pass through checkbox on the right then setup your tplink to do PPPoE auth with the user@xtrabb.co.nz and the password of password on the PPPoE settings on your tplink and you should be away.

technicaljoe

248 posts

Master Geek
+1 received by user: 1

# 976971 29-Jan-2014 23:15

I gave all these suggestions a good go tonight, but no luck...

I tried:
1) Connect directly from PC to DrayTek using: PPPoE/PPPoA client mode, VPI=0, VCI=100, MTU=1492 (can't change MTU), user@xtrabb.co.nz and random password
2) Configure DrayTek using MPoA with DHCP using 1483 Bridged IP (IPoE)
3) Also tried PPPoE pass thru on drayTek then PPPoE on TPLink

None of these and various tweaks seems to make any differences.

ADSL is always in training.

I'm almost wondering whether something happened to my line or the exchange over the weekend. Seems odd that the previous modem just stopped connecting to ADSL. It was still happily connecting with the TP-Link, just not ADSL.

Any other suggestions? :)

cbrpilot

710 posts

Ultimate Geek
+1 received by user: 272

Trusted

Spark NZ

# 976972 29-Jan-2014 23:23

PM me your details and I'll see if I can take a look at your line tomorrow afternoon.

My views are my own, and may not necessarily represent those of my employer.

technicaljoe

248 posts

Master Geek
+1 received by user: 1

# 976976 29-Jan-2014 23:38

Thanks Dave, message sent.

Also wanting to thank everyone who spend their valuable time reading about my problem here.

- Joseph

technicaljoe

248 posts

Master Geek
+1 received by user: 1

# 977721 30-Jan-2014 22:44

A big thank you to Dave for spending time patiently diagnosing the issue with me.

Dave helped me to narrowed down the problem, got the DrayTek connected at ADSL1 speed, and gave me a few more options to move this issue forward.

Definitely beyond call of duty.

:)

cbrpilot

710 posts

Ultimate Geek
+1 received by user: 272

Trusted

Spark NZ

# 977830 31-Jan-2014 09:29

You're very welcome Joe, a pleasure to be able to assist.
I do hope you get it completely sorted. Again, feel free to contact me if you have a further issue.

My views are my own, and may not necessarily represent those of my employer.