Telecom email down?

Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom email down?

surfisup1000

5288 posts

Uber Geek

#139369 6-Feb-2014 16:05

Has telecom email recently (within the last hour) stopped working?

I am trying to get into my steam account after moving to a new drive -- and steam send me an email to my xtra address and it is not working at all.

I tried sending email to my xtra address from gmail too, and that is also not receiving (Using the yahooxtra webmail interface).

Most frustrating, i didn't think I had any xtra email addresses registered anywhere.

[edit] it is not going to spam/junk folder either.

surfisup1000

5288 posts

Uber Geek

#981450 6-Feb-2014 18:54

Phoned telecom , got through to 2nd level support.

The guy I spoke to has 3 others on the same email server with the same problem, so he thinks one of the servers is playing up.

So, they are at least investigating the issue.

savaii

54 posts

Master Geek

#984927 12-Feb-2014 11:23

surfisup1000: Phoned telecom , got through to 2nd level support.

The guy I spoke to has 3 others on the same email server with the same problem, so he thinks one of the servers is playing up.

So, they are at least investigating the issue.

Just wanted to say thanks for posting an update. I presume its been fixed since its been a few days and no news is good news.

surfisup1000

5288 posts

Uber Geek

#984946 12-Feb-2014 11:37

Yes, it is fixed now.

And, now I've managed to change the email associated with my steam account.

Xtra email is too much of a liability and I only keep it around in case old friends try to contact me.

1101

3122 posts

Uber Geek

#989728 18-Feb-2014 15:54

Is yahoo IMAP now having issues ?
Cant access emial via imap (via thunderbird or Opera Mail), was working last week
Pop3 access is working (for me)

I tried re-entering imap server details. Password must be OK as pop3 works

I used these IMAP settings
http://help.telecom.co.nz/app/answers/detail/a_id/1273/related/1