- Free modem
- Free connection
- Free 1st month
- $50 welcome offer.
Sounds too good to be true! It is if you are a current ADSL2+ Telecom customer. Because I am considered to be upgrading I will have to pay a $99 call out fee for the chorus bloke and the truck.
It seems Telecom's energies are spent on obtaining new customers and not looking after the one's they have got. I was lucky to get this information otherwise it would have been a nasty surprise on our first bill.
Before I get any comments about how much they are offering and I should just suck it up - so to speak - our primary motivation for switching is based on finances and not internet speed.
The customer service rep tried to get the fee waivered - thanks for trying - but no luck.
This sort of thing would drive us away if our circumstances were different.
Nice one Telecom.