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Forums › Spark New Zealand (including Skinny and BigPipe) › DLM reset
slingynz

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#144266 13-May-2014 10:17
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I've had some changes made to my line, which have resulted in a "perfect" line (no more errors), is there any reason I can't get a DLM reset?
Support seems to think I can't.

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BigPipeNZ
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  #1042869 13-May-2014 10:53
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Hi,
Sorry I'm not quite sure I understand what you are asking for.
If your line is perfect, why do you want DLM reset?

DLM does continue to work even after the ten day period,  it just doesn't make changes as often.




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coffeebaron
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  #1042904 13-May-2014 11:27
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He probably means make DLM start the initial 10 day training again.




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BigPipeNZ
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  #1042921 13-May-2014 11:59
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coffeebaron: He probably means make DLM start the initial 10 day training again.


Yeah, I am just wondering why you would want that if your line is performing well.  




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coffeebaron
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  #1042931 13-May-2014 12:06
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Ah, because he has recently had a spitter install. So the line internally is now all good and would like the DLM process to kick off again.




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slingynz

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  #1042958 13-May-2014 12:15
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coffeebaron: Ah, because he has recently had a spitter install. So the line internally is now all good and would like the DLM process to kick off again.


Spot on cb.
Also, chorus fixed a couple of faults between my place and the cabinet which were causing a heap of errors, they also removed something something (?) pots line from there to the exchange.

BigPipeNZ
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  #1043006 13-May-2014 13:15
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slingynz:
coffeebaron: Ah, because he has recently had a spitter install. So the line internally is now all good and would like the DLM process to kick off again.


Spot on cb.
Also, chorus fixed a couple of faults between my place and the cabinet which were causing a heap of errors, they also removed something something (?) pots line from there to the exchange.


ah ok,  I get it now.  

We can do a port refresh which will restart DLM.  It's generally not a good idea to fiddle around with DLM, but if you really want it we can do it.

Just PM me the email address you used to sign up with and I will find your ticket and take a look.

cheers




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Jase2985
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  #1043170 13-May-2014 18:42
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but its not really fiddling with DLM. there were changes make to the line, the op wants to see those changes as soon as he can as opposed to having to wait for dlm to make the changes outside the training period

hio77
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  #1043231 13-May-2014 20:48
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Jase2985: but its not really fiddling with DLM. there were changes make to the line, the op wants to see those changes as soon as he can as opposed to having to wait for dlm to make the changes outside the training period


DLM can do some funny things from resetting it alot..




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