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200 posts

Master Geek
+1 received by user: 5

Topic # 146841 30-May-2014 18:25
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Is XTRA Dead tonight? Help desk over 1 hour wait.
Some sites are working on VDSL but then others dont or start working. Its painfull. Anyone else?

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51 posts

Master Geek

  Reply # 1056701 30-May-2014 18:32
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Seems to be a DNS issue, I changed mine to and working ok now

7177 posts

Uber Geek
+1 received by user: 3394

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  Reply # 1056704 30-May-2014 18:36
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Ensure you're using + as your DNS else things will explode.


51 posts

Master Geek

  Reply # 1056768 30-May-2014 19:08
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Not when the Telecom DNS servers seem to be causing the issue

200 posts

Master Geek
+1 received by user: 5

  Reply # 1056776 30-May-2014 19:16
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Spoke to Helpdesk after a 50 min wait. Known problem. Going to take 6-8 hours to fix

51 posts

Master Geek

  Reply # 1056779 30-May-2014 19:17
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Change your DNS servers for now, as it is an issue with DNS

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Uber Geek
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  Reply # 1056783 30-May-2014 19:23
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6-8 hours for a fix? seems interesting

2499 posts

Uber Geek
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  Reply # 1056857 30-May-2014 20:48
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I have been having no issues, is/was this only affecting certain groups of customers?

Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

1948 posts

Uber Geek
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  Reply # 1056860 30-May-2014 20:50
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Should have been fixed around 7:30.

200 posts

Master Geek
+1 received by user: 5

  Reply # 1056996 31-May-2014 11:12
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Seems to be happened again at times today.

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