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Forums › Spark New Zealand › VDSL not working, slow, some sites working


200 posts

Master Geek
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Topic # 146841 30-May-2014 18:25
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Is XTRA Dead tonight? Help desk over 1 hour wait.
Some sites are working on VDSL but then others dont or start working. Its painfull. Anyone else?

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51 posts

Master Geek


  Reply # 1056701 30-May-2014 18:32
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Seems to be a DNS issue, I changed mine to 4.4.4.4 and working ok now

6700 posts

Uber Geek
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  Reply # 1056704 30-May-2014 18:36
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Ensure you're using 122.56.237.1 + 210.55.111.1 as your DNS else things will explode.




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51 posts

Master Geek


  Reply # 1056768 30-May-2014 19:08
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Not when the Telecom DNS servers seem to be causing the issue



200 posts

Master Geek
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  Reply # 1056776 30-May-2014 19:16
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Spoke to Helpdesk after a 50 min wait. Known problem. Going to take 6-8 hours to fix

51 posts

Master Geek


  Reply # 1056779 30-May-2014 19:17
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Change your DNS servers for now, as it is an issue with DNS

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Uber Geek
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  Reply # 1056783 30-May-2014 19:23
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6-8 hours for a fix? seems interesting





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Uber Geek
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  Reply # 1056857 30-May-2014 20:48
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I have been having no issues, is/was this only affecting certain groups of customers?




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Uber Geek
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  Reply # 1056860 30-May-2014 20:50
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Should have been fixed around 7:30.



200 posts

Master Geek
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  Reply # 1056996 31-May-2014 11:12
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Seems to be happened again at times today.

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