Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1991 posts

Uber Geek
+1 received by user: 155

Trusted

Topic # 146966 4-Jun-2014 14:47
Send private message

Perhaps Telecom can comment here. I had a call a couple of hours ago that showed up as a Private Number on my mobile.

The caller explained they were from the Telecom call center and wanted to discuss my plan. They knew which plan I was on and wanted to talk about if I was happy etc.

I stopped them at this point and pointed out that I couldn't be sure they were Telecom. The caller stated that because of their call center their numbers always show up as private, but couldn't prove to me that he actually was from Telecom. He then stated that he'd have to end the call and hung up.

     

  1. Was this Telecom?

  2. If it was then they should have some way of proving that they are Telecom rather than just hanging up on the call.


Personally I'd like to discuss my account with Telecom as at present the Skinny $30 and $40 options are looking far better as they include AU calls.




Generally known online as OpenMedia, now working for Red Hat New Zealand as a Solution Architect for all things Linux, Virtual and of course Cloud. Still playing with MythTV and digital media on the side.

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
1948 posts

Uber Geek
+1 received by user: 469
Inactive user


  Reply # 1059205 4-Jun-2014 14:54
Send private message

It may have been but I can follow up if you want me to. I'll need your phone number and the approx time you received the call.

14118 posts

Uber Geek
+1 received by user: 1795


  Reply # 1059206 4-Jun-2014 14:55
Send private message

I would treat any such call as a scam call. There is no reason for a company to withhold the number if they want the call to be seen as being legitimate. What you should do is ask for  an extension of the caller, and then phone telecoms advertised number, and be asked to be put through to that extension. I have had scam calls before from people pretending to be from ISPs, there are so many scams going around, due to access of scammers to free VOIP calls from overseas.

4318 posts

Uber Geek
+1 received by user: 2316

Trusted

  Reply # 1059207 4-Jun-2014 15:02
2 people support this post
Send private message

I think the fact that he hung up on you more or less proves that it was a potential scam.




Whatifthespacekeyhadneverbeeninvented?


14118 posts

Uber Geek
+1 received by user: 1795


  Reply # 1059234 4-Jun-2014 16:06
Send private message

DarthKermit: I think the fact that he hung up on you more or less proves that it was a potential scam.

 

Possibly. I think if these companies who want to market offers they should send them by post or email, so people have full details, and there is a paper trail I noticed that one electricity company is now advertising that they are no longer going to be cold calling in on people, and I think this is a good thing for unsolicited offers

676 posts

Ultimate Geek
+1 received by user: 149


  Reply # 1059243 4-Jun-2014 16:56
One person supports this post
Send private message

Sounds alot like the spirit telco stuff to me

4318 posts

Uber Geek
+1 received by user: 2316

Trusted

  Reply # 1059247 4-Jun-2014 17:09
Send private message

If they phone back again, play them along until they start asking you personal questions like your DoB or credit card number.




Whatifthespacekeyhadneverbeeninvented?


21243 posts

Uber Geek
+1 received by user: 4273

Trusted
Subscriber

  Reply # 1059279 4-Jun-2014 18:28
Send private message

I gave fake details to cold callers. Caused one credit card company to freak out and I had to give them a right yelling at.

Perhaps it's time telecom sorted out blocking these scam private and +0000 calls from ever getting thru?




Richard rich.ms

14118 posts

Uber Geek
+1 received by user: 1795


  Reply # 1059288 4-Jun-2014 18:46
Send private message

richms: I gave fake details to cold callers. Caused one credit card company to freak out and I had to give them a right yelling at.

Perhaps it's time telecom sorted out blocking these scam private and +0000 calls from ever getting thru?


I don't think they can due to the technology. I would prefer there was a law on cold calling(both phoning and visiting), like there is for unsolicited emails. It should be opt in. I believe there is a 'do not call' register, however that appears to be a voluntary organisation. It is the most vulnerable people in the community that seem to get sucked in by cold calling scams.

21243 posts

Uber Geek
+1 received by user: 4273

Trusted
Subscriber

  Reply # 1059293 4-Jun-2014 19:00
Send private message

The problem is the real scammers are running from overseas claiming to be a finance company in new York or whatever. And the number of calls work gets offering seo is amazing and some are really pushy.




Richard rich.ms

14118 posts

Uber Geek
+1 received by user: 1795


  Reply # 1059294 4-Jun-2014 19:02
Send private message

richms: The problem is the real scammers are running from overseas claiming to be a finance company in new York or whatever. And the number of calls work gets offering seo is amazing and some are really pushy.

 

The SEO ones swamp my email account. If there was a blanket ban on cold calling, then people would know that if someone is phoning them offering some amazing deal, then it is a scam.

6219 posts

Uber Geek
+1 received by user: 1037

Trusted
Lifetime subscriber

  Reply # 1059323 4-Jun-2014 19:43
One person supports this post
Send private message

A couple of months ago I got a voicemail completely out of the blue from a blocked number, from someone claiming to be from State Insurance. He said that he needed to talk to me, but didn't give a reason, and provided a callback number that wasn't listed on the State site. I assumed that it was a scam and didn't respond... but it ended up being legitimate. Companies sometimes just don't think things through!

2106 posts

Uber Geek
+1 received by user: 525


  Reply # 1059325 4-Jun-2014 19:48
Send private message

openmedia: Perhaps Telecom can comment here. I had a call a couple of hours ago that showed up as a Private Number on my mobile.

The caller explained they were from the Telecom call center and wanted to discuss my plan. They knew which plan I was on and wanted to talk about if I was happy etc.

I stopped them at this point and pointed out that I couldn't be sure they were Telecom. The caller stated that because of their call center their numbers always show up as private, but couldn't prove to me that he actually was from Telecom. He then stated that he'd have to end the call and hung up.

     

  1. Was this Telecom?

  2. If it was then they should have some way of proving that they are Telecom rather than just hanging up on the call.

 



Personally I'd like to discuss my account with Telecom as at present the Skinny $30 and $40 options are looking far better as they include AU calls.


A agree, The Skinny $30 and $40 deals do look very good compared to Telecom's...

 

I don't see how they can justify charging $9 more. 2degrees does the same for $29

 


1478 posts

Uber Geek
+1 received by user: 464

Trusted

  Reply # 1059342 4-Jun-2014 19:55
Send private message

dont forget on the ultra $39 you get 30GB free wifi per month.




21243 posts

Uber Geek
+1 received by user: 4273

Trusted
Subscriber

  Reply # 1059344 4-Jun-2014 20:03
Send private message

Free wifi would be great if there was a way to make it secure, but as there isnt I dont put much value on it at all as torrenting and other things seem blocked on it.




Richard rich.ms

1478 posts

Uber Geek
+1 received by user: 464

Trusted

  Reply # 1059366 4-Jun-2014 20:12
Send private message

richms: Free wifi would be great if there was a way to make it secure, but as there isnt I dont put much value on it at all as torrenting and other things seem blocked on it.


Well blocking torrenting is a good thing.....




 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.