The caller explained they were from the Telecom call center and wanted to discuss my plan. They knew which plan I was on and wanted to talk about if I was happy etc.
I stopped them at this point and pointed out that I couldn't be sure they were Telecom. The caller stated that because of their call center their numbers always show up as private, but couldn't prove to me that he actually was from Telecom. He then stated that he'd have to end the call and hung up.
- Was this Telecom?
- If it was then they should have some way of proving that they are Telecom rather than just hanging up on the call.
Personally I'd like to discuss my account with Telecom as at present the Skinny $30 and $40 options are looking far better as they include AU calls.