my daughter says both her mobile and broadband has been off all day in Rotorua. found this with no updates.Ringing the help desk says 55 minutes wait. any updates?
https://www.telecom.co.nz/help/servicealert/broadbandservicealert/
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GEOMAX: strange way to do business, notify on the telecom site and then only respond to twitter complaints.
sounds like sparkder not sparkler.
trig42:
Not Telecom's fault or problem by the way, some derp dug through a fibre bundle (which belongs to Chorus, not Telecom) and Chorus are working their asses off to fix it I'd say.
My views are my own, and may not necessarily represent those of my employer.
Whatifthespacekeyhadneverbeeninvented?
cbrpilot:trig42:
Not Telecom's fault or problem by the way, some derp dug through a fibre bundle (which belongs to Chorus, not Telecom) and Chorus are working their asses off to fix it I'd say.
Small correction here: the sheath will be owned by Chorus, and some of the fibres inside it will be Telecom owned and some Chorus owned.
If you have an ADSL/VDSL connection, you can blame the Chorus fibre.
If you have an Ultra Fibre connection, you can blame the Telecom fibre.
Nevertheless, we're all waiting on the fibres to be repaired. Hang in there! Normal service will resume as soon as possible.
savaii:GEOMAX: strange way to do business, notify on the telecom site and then only respond to twitter complaints.
sounds like sparkder not sparkler.
In an ideal situation, the same amount of detail put into an asymmetric, but instantly delivered, conversation would also be input into a static web page. You have a point that not everyone uses Twitter. Another true statement is that one can't please everybody.
My views are my own, and may not necessarily represent those of my employer.
aimsy007: The cable was severed between Waihi and Waikino.
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