Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




42 posts

Geek


#147452 19-Jun-2014 18:38
Send private message

Hi there,

I'm having issues with my rather new (~2 week old) HG630b router that I recently acquired from Telecom as a part of my plan with them.

The router is connected to the internet via. ADSL2+ in Auckland Central. From what I can tell the problem isn't related to the connection or wiring between (DSL light is solid and Internet light is on/flickering to show active/activity).

Occasionally the router will disconnect all the LAN connections from the internet (I usually first notice it when Skype cuts off in the middle of a call and tries to reconnect, and meanwhile I wouldn't be able to load any webpages - and the LAN light is still lit for the corresponding LAN port connected) and would only reconnect if I used the internet via. WiFi (which is unaffected by this issue) on my wireless devices (i.e. If I clicked a link on a browser on my phone), with this quickfix immediately solving the problem (skype will reconnect immediately, and the webpage would also load).

There is only one LAN port used to connect to the computer, the rest of the devices connected wirelessly (tallying between 4-6 phones, tablets and a tv box) makes up the rest of the devices with connectivity to the router. I have tried switching the plugged in LAN port to another one and the issue persists.

The problem is intermittent and does not always fix itself when the modem is restarted, but sometimes the modem is fine for a period of a day.

Product Name HG630b   Product Serial Number Omitted Hardware version AM1HG630M01VER.A Software version V100R001C55B017
Please advise for any possible solutions or if you have any need for additional information.

Cheers!

Create new topic
1542 posts

Uber Geek


  #1069649 19-Jun-2014 23:59
Send private message

Got a filter? Preferably a master.

Only other weird issue I've heard of recently with similar internet dropping, was someone with the net dropping every time they try to secure log on to ANZ.



42 posts

Geek


  #1069671 20-Jun-2014 00:57
Send private message

There's a filter connected but due to the living situation (we're renting the apartment for now) we can't install a master splitter.

The DSL connection doesn't drop out from the router I should emphasize, only the wired LAN connection drops out and will only resume after loading a webpage on a wireless device.

I could watch a live stream on my iPad and the stream will play without a hitch while this problem occurs on my ethernet-connected PC.

I would try another router but it's currently deep inside our storage unit since we recently moved house. :[

 
 
 
 


1542 posts

Uber Geek


  #1070996 20-Jun-2014 14:10
Send private message

Has the wired computer also got a wireless connection that is conflicting?



42 posts

Geek


  #1071390 21-Jun-2014 01:52
Send private message

1eStar: Has the wired computer also got a wireless connection that is conflicting?


There's no wireless card in the computer, no.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces 10th Gen Intel Core H-series for mobile devices
Posted 2-Apr-2020 21:09


COVID-19: new charitable initiative to fund remote monitoring for at-risk patients
Posted 2-Apr-2020 11:07


Huawei introduces the P40 Series of Android-based smartphones
Posted 31-Mar-2020 17:03


Samsung Galaxy Z Flip now available for pre-order in New Zealand
Posted 31-Mar-2020 16:39


New online learning platform for kids stuck at home during COVID-19 lockdown
Posted 26-Mar-2020 21:35


New 5G Nokia smartphone unveiled as portfolio expands
Posted 26-Mar-2020 17:11


D-Link ANZ launches wireless AC1200 4G LTE router
Posted 26-Mar-2020 16:32


Ring introduces two new video doorbells and new pre-roll technology
Posted 17-Mar-2020 16:59


OPPO uncovers flagship Find X2 Pro smartphone
Posted 17-Mar-2020 16:54


D-Link COVR-2202 mesh Wi-Fi system now protected by McAfee
Posted 17-Mar-2020 16:00


Spark Sport opens its platform up to all New Zealanders at no charge
Posted 17-Mar-2020 10:04


Spark launches 5G Starter Fund
Posted 8-Mar-2020 19:19


TRENDnet launches high-performance WiFi Mesh Router System
Posted 5-Mar-2020 08:48


Sony boosts full-frame lens line-up with introduction of FE 20mm F1.8 G large-aperture ultra-wide-angle prime Lens
Posted 5-Mar-2020 08:44


Vector and Spark teamed up on smart metering initiative
Posted 5-Mar-2020 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.