Samsung Galaxy S5 duplicate Spotify app issue

Forums › Spark New Zealand › Samsung Galaxy S5 duplicate Spotify app issue

stevesumner

43 posts

Geek

Topic # 148468 20-Jun-2014 11:27

I have a new Galaxy S5 from Telecom that had Spotify pre-installed. The issue I have is when I first launched the pre-installed app Spotify alerted that the version installed on the phone was no longer supported and I had to install the latest version. So I went ahead and installed the latest version. After installing, the new app notified that there was an old version that had to be uninstalled. I chose to uninstall the old version, and this appeared to work fine until I went back into the app drawer and saw two Spotify icons for both versions! No variations of installing, uninstalling one or the other works as the uninstall of the pre-installed version simply reverts to the factory version of the app which then requires the latest version to be re-installed even if it is already installed!

Anyone know how to fix this mess?

It is a work phone so I don't want to root it!

Cheers

Steve (not the real SteveSumner!)

Stu

Hammered
5045 posts

Uber Geek
+1 received by user: 1062

Moderator

Trusted

Lifetime subscriber

Reply # 1070846 20-Jun-2014 11:30

Try going into the Application Manager, find the old version and Disable it if possible. This can usually be done with pre-installed apps. You may have to uninstall the updates first if you haven't already.

stevesumner

43 posts

Geek

Reply # 1070882 20-Jun-2014 11:56

Cheers, hadn't thought of doing that for some reason. I think maybe cos I am so used to using a rooted phone I assumed you needed root access to disable system apps.

Plus I was hoping I had the premium version of the app for free from Telecom, but it appears my plan doesn't include premium for free.

Anyway, sorted now, cheers

Stu

Hammered
5045 posts

Uber Geek
+1 received by user: 1062

Moderator

Trusted

Lifetime subscriber

Reply # 1070893 20-Jun-2014 12:08

I have the same issue with my Note 3. Stock ROM, no root. Have to keep finding non-root ways of doing things!

The app change was to do with a security issue I believe. Everyone using Spotify (pre-installed or not) had to install the new and remove/disable the old. One of the issues with Telcos etc installing their own list of apps with the ROM is that you can't remove defunct/deprecated system apps!