New Skinny website

Forums › Spark New Zealand (including Skinny and BigPipe) › New Skinny website

old3eyes

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#148586 24-Jun-2014 10:23

Thanx for the new website. Now I can see what by balance is and when it expires.

The only problem I've been having is when I log out I have to shut the browser (Opera 12.17) down to login again as I get redirected to another login area that rejects my login info if I don't..

The other thing is that I got this email today

An account was created automatically for you, but you can't log in until your password has been set.

You don't have a registered username.

Your registered email address is:

xxxxx@orcon.net.nz

Finish Creating My Account

Please note that this link will expire 24 hours from the time that it was sent.

Is this a phishing scam as I setup this account about a week ago and I can login to it fine??

Regards,

Old3eyes

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#1073283 24-Jun-2014 11:16

Hooray! Major, major, huge improvement.
Linking an account, great new feature.
Thanks indeed!

Cheers,
Joseph

LivingSkinny

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#1073299 24-Jun-2014 11:26

Hi

Glad you like it. We are having a few teething issues - we're looking at the email issue now.

Please do post any problems you find and I will ensure they are logged.

cheers

Paul

Yabanize

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#1073368 24-Jun-2014 12:33

old3eyes: The other thing is that I got this email today

An account was created automatically for you, but you can't log in until your password has been set. You don't have a registered username. Your registered email address is: xxxxx@orcon.net.nz Finish Creating My Account Please note that this link will expire 24 hours from the time that it was sent. Is this a phishing scam as I setup this account about a week ago and I can login to it fine??

It looks like they're making a forum/community or something, and this was creating the accounts for it

Yabanize

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#1073412 24-Jun-2014 13:23

I notice its missing details like how rollover minutes work etc

LivingSkinny

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#1073417 24-Jun-2014 13:30

Yabanize: I notice its missing details like how rollover minutes work etc

From your dashboard, if you select Combos & Add-Ons and then scroll to the end of the displayed Combos you will see an accordian box with the description Monthly Combo Terms or Weekly Combo Terms. The explanation is in there.

LivingSkinny

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#1073441 24-Jun-2014 14:03

old3eyes:
An account was created automatically for you, but you can't log in until your password has been set. You don't have a registered username. Your registered email address is: xxxxx@orcon.net.nz Finish Creating My Account Please note that this link will expire 24 hours from the time that it was sent. Is this a phishing scam as I setup this account about a week ago and I can login to it fine??

For the email - there was a one off issue with this being sent to recently registered accounts.

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l43a2

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#1073443 24-Jun-2014 14:05

looks alot more professional now :)

SCM

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#1073449 24-Jun-2014 14:11

Looks a lot more ugly now, personally I preferred the layout of the old site...

livisun

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#1073450 24-Jun-2014 14:11

looks good, but i keep getting interface error when i try to top up... i cant top up at the moment

UPDATE: re-entered credit details, working agian!

old3eyes

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#1073474 24-Jun-2014 14:47

After looking thru the website at the International Roaming which now is a PDF I'm puzzled by the roaming cost while in AU..

It shows within Ozz calling at 44c / minute and international calling $1. Is this calling back to NZ as I'm sure it was 44c per minute on the old website. I'm going there in a a couple of weeks. 44c / min was OK but $1 / min is not..
Can you clarify

Regards,

Old3eyes

josephhinvest

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#1073476 24-Jun-2014 14:50

Used it some more.
No favicon(?) when adding to home screen (iOS).
I would find it more useful if data usage (metered) was shown above skinny minutes and texts (unlimited).
Still very pleased with the new look.

Cheers,
Joseph

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

Yabanize

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#1073500 24-Jun-2014 15:13

l43a2: looks alot more professional now :)

I think so too, its more modern and its responsive! So it works well on mobiles

SCM: Looks a lot more ugly now, personally I preferred the layout of the old site...

Well they've had that website since their old green and pink branding I think it was time for a new one, and this one is alot better for managing your account

Behodar

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#1073505 24-Jun-2014 15:21

LivingSkinny, FYI, there's a typo on https://www.skinny.co.nz/dashboard/details: "Link mutliple accounts to all be managed in your Skinny Dashboard" (down the bottom in the orange panel).

Also, the picture a few posts above says "Internatioanl".

LivingSkinny

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#1073567 24-Jun-2014 16:49

old3eyes: After looking thru the website at the International Roaming which now is a PDF I'm puzzled by the roaming cost while in AU..
It shows within Ozz calling at 44c / minute and international calling $1. Is this calling back to NZ as I'm sure it was 44c per minute on the old website. I'm going there in a a couple of weeks. 44c / min was OK but $1 / min is not..
Can you clarify

Good catch - Call Voicemail should say Call NZ or Voicemail. I'll get that changed and also get the spelling checked!

old3eyes

9158 posts

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#1073568 24-Jun-2014 16:50

LivingSkinny:
old3eyes: After looking thru the website at the International Roaming which now is a PDF I'm puzzled by the roaming cost while in AU..
It shows within Ozz calling at 44c / minute and international calling $1. Is this calling back to NZ as I'm sure it was 44c per minute on the old website. I'm going there in a a couple of weeks. 44c / min was OK but $1 / min is not..
Can you clarify

Good catch - Call Voicemail should say Call NZ or Voicemail. I'll get that changed and also get the spelling checked!

Thanx for that..

Regards,

Old3eyes

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