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Forums › Spark New Zealand › Visual Voice Mail coming to Spark today?


109 posts

Master Geek
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Topic # 151249 19-Aug-2014 10:01
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Rod Drury just tweeted "Awesome. Hearing Visual Voice Mail rolling out on @SparkNZ. Whoop! Sign me up!"

About time, very keen for this. 

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467 posts

Ultimate Geek
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  Reply # 1111253 19-Aug-2014 12:45
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Rod Drury seems to have more information at the moment, nothing from Spark so far. Looks like it will be native in iOS, app in android.

793 posts

Ultimate Geek
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  Reply # 1111273 19-Aug-2014 13:12
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Too awesome!

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Master Geek
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  Reply # 1111364 19-Aug-2014 15:48
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Has this rolled out yet?

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Uber Geek
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  Reply # 1111548 19-Aug-2014 19:47
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It may be a little while away:

We've just deployed a new voicemail platform, trialling options for VVM - no firm dates yet

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Uber Geek
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  Reply # 1111570 19-Aug-2014 20:11
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So does this mean you would be able to get individual voice clips of voicemail where you can easily see the recipient caller ID, all without paying 20c every time you call up?

 

At the moment i'm forwarding missed calls to a VOIP line to collect voicemail as voice recordings, since id rather spend 1-2 minutes of my minute allocations on call forwarding to receive it as an emailed voice clip, than have to call up and use a voice menu (and pay a coin for it too).

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Uber Geek
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  Reply # 1111753 20-Aug-2014 07:48
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What's the upside for Spark? Is it cheaper to run than the current voicemail, or is it all about convenience for the customer? Because I'm a miserly sort I begrudge having to spend extra over and above the monthly fee I already pay to retrieve voicemails. So being able to use data instead would be good. I'm assuming we're talking kb not Mb to retrieve messages.




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  Reply # 1111758 20-Aug-2014 08:10
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The biggest problem with VVM is licencing - and patents for companies looking to develop and deploy similar functionality.

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Uber Geek
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  Reply # 1111761 20-Aug-2014 08:13
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They would probably have to zero rate the data, else if someone left lots of long voicemails, it would begin to chew through data.
Maybe they could upgrade the voicemail system to be HD-Voice capable too.

I wonder what Vodafone will be doing. We'll probably hear a casual announcement from then soon saying they've been trialling it for ages and are about to launch the service :)




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Wannabe Geek


  Reply # 1116135 26-Aug-2014 21:44
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We've delivered it under our own app into NZ as we got sick of waiting. If you're curious, the data usage is very low. Overseas carriers on the apple vvm platform usually zero rate that data; but like I say, the usage is super low and for most mobile data plans it is a non-issue.

Spark is probably trying to get more iPhone market share.

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Uber Geek
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  Reply # 1116186 27-Aug-2014 02:26
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If this goes ahead it'll definitely be pulling my arm to redo my contract when it runs out next month. Cant wait :D




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