Can not host a game server on Spark VDSL

Forums › Spark New Zealand › Can not host a game server on Spark VDSL

jackmanu

5 posts

Wannabe Geek

Topic # 151558 29-Aug-2014 01:37

Hi All,

I have been trying to solve this for the last 4 hours and it's driving me nuts. A lot of the Googling I did led me to threads here, people with the same modem unable to forward their ports properly.

I'm using a HG630b modem which was provided by Telecom. I'm positive my NAT settings are correct to forward my port, but here's a screenshot of them:https://i.imgur.com/uryea0v.png

I have tried adjusting pretty much every setting in the modem to get this working, to no avail, before resetting all the settings back to how they were in the first place. I have opened the ports in Windows Firewall, I have even turned Windows Firewall off entirely in an attempt to get this working. I have updated the firmware on the modem, I have turned the modem firewall off. I've followed numerous websites' troubleshooting tips on port forwarding, nothing.

My friend can't ping my IP, and all port forwarding tests I've tried (such as canyouseeme.org) fail. If I attempt to ping my external IP, I get a response, but I still can not connect to my own server when entering the external IP - only my internal IP.

Regarding the server hosting software, I know all my settings are correct, as when I sent the server files to a friend to run, he was able to load them and I could connect just fine with no modifications to the scripts or settings.

Any help appreciated as I am at a loss.

Cheers

l43a2

1485 posts

Uber Geek
+1 received by user: 466

Trusted

Reply # 1117664 29-Aug-2014 02:21

One person supports this post

you may want to remove ur IP from the images.

cheap secure seedboxes

hio77

'That VDSL Cat'
8451 posts

Uber Geek
+1 received by user: 1817

Trusted

Spark

Subscriber

Reply # 1117667 29-Aug-2014 04:25

by your friend pinging your IP are you referring to a direct ping command? or ingame menu? (i dont recall if UO shows server pings or not.)

if so, thats moot. your modem is simply configured not to respond to WAN ICMP by default.

are you sure you are meant to bind to your external ip for incoming? I have not played with the HG630b personally, but at a glance, it looks like your telling it, open the port for connections from X ip..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

dcole13

534 posts

Ultimate Geek
+1 received by user: 114

Reply # 1117688 29-Aug-2014 08:03

I had some trouble port forwarding with this router a while ago, eventually I had to put it in the DMZ (DO NOT DO, PLEASE) which you really really should not so.

Home ADSL: School:

Inphinity

2520 posts

Uber Geek
+1 received by user: 937

Subscriber

Reply # 1117726 29-Aug-2014 08:57

One person supports this post

Leave the Remote Host field blank, or you are allowing only connections from that IP.

Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

sbiddle

26950 posts

Uber Geek
+1 received by user: 6392

Moderator

Trusted

Biddle Corp

Lifetime subscriber

Reply # 1117729 29-Aug-2014 09:07

One person supports this post

You have the port forward configured incorrectly. The remote host field allows you do restrict access to only a specific IP. You've put (presumably) your own IP in there, which is incorrect.

jackmanu

5 posts

Wannabe Geek

Reply # 1117736 29-Aug-2014 09:21

sbiddle: You have the port forward configured incorrectly. The remote host field allows you do restrict access to only a specific IP. You've put (presumably) your own IP in there, which is incorrect.

Hi, I should have mentioned the manual suggests you set it up in the way you have described. I have tried both ways, with a blank remote host field and with my own IP there. Neither work.

are you sure you are meant to bind to your external ip for incoming? I have not played with the HG630b personally, but at a glance, it looks like your telling it, open the port for connections from X ip..

I will remove it, but as I responded to the other poster, I have tried leaving this field blank and it doesn't work either. I am unable to connect to my own server using the external IP, which is the IP listed there - so it's not accepting connections from my own IP even.

jackmanu

5 posts

Wannabe Geek

Reply # 1117738 29-Aug-2014 09:22

dcole13: I had some trouble port forwarding with this router a while ago, eventually I had to put it in the DMZ (DO NOT DO, PLEASE) which you really really should not so.

Hi,

I haven't touched the DMZ as troubleshooting websites warned against using DMZ

What was your trouble with port forwarding, and how did you get it going in the end?

Mattmannz

443 posts

Ultimate Geek
+1 received by user: 83

Reply # 1117772 29-Aug-2014 10:38

One person supports this post

If you are attempting to connect to your own hosted server using the external IP address from your internal network it will likely fail. In my experience the routers don't handle this properly and you won't be able to connect.

jackmanu

5 posts

Wannabe Geek

Reply # 1117788 29-Aug-2014 10:52

Mattmannz: If you are attempting to connect to your own hosted server using the external IP address from your internal network it will likely fail. In my experience the routers don't handle this properly and you won't be able to connect.

This router or all routers? My friend is able to connect to his own external IP without problems. He is unable to connect to my external IP however. I will try again tonight, but had no luck yesterday.

Mattmannz

443 posts

Ultimate Geek
+1 received by user: 83

Reply # 1117790 29-Aug-2014 10:57

Some routers have this issue so I generally don't rely on it as a good method of testing. Also pinging the external IP tells you nothing, some routers respond by default and others block ICMP.

What I would suggest is creating a new port forward rule for something simple like FTP on port 21 and run filezilla on your PC then do an external port scan using www.whatsmyip.org and that will confirm that you have the port forwarding working correctly.

As mentioned above you have the port forward set incorrectly my specifying the external IP so leave that blank.

Matt.

jackmanu

5 posts

Wannabe Geek

Reply # 1117795 29-Aug-2014 11:03

Thanks, will try that and report back.

As I mentioned in another post, I have tried leaving the field blank and then running port tests from www.canyouseeme.org

Worth another attempt, though.

Mattmannz

443 posts

Ultimate Geek
+1 received by user: 83

Reply # 1117804 29-Aug-2014 11:07

One person supports this post

Use a basic port like FTP and make sure that you have filezilla or some other app running that is listening on port 21. Once you have the basics working you can move forward and troubleshoot why your game server isn't connecting.

Matt.