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232 posts

Master Geek

Topic # 15390 20-Aug-2007 17:31
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xtra has upgraded their email service ( i think) . since doing so i have been smashed by spam emails and i have my spamkiller on both the mcafee and zone alarm pro set to the highest level. I also found now on my sanyo M1 cell phone when i use the phone menu and click on "go to email" i now get the xtra menu, so... when i click on messaging then to "yahoo/xtra" email i get a message saying  inow have to pay per kbs to even look at my inbox or any folder!. so let me get this right, i paid for xtra email service and according to my mobile contract i have access FREE to access my email on xtra. so whats happened? why has xtra aka telecom moved the goal posts at my cost? for better service? not likely..more money grabbing? perhaps.. incompentance? quite likely..pricing themselves out of the mobile market? heading that way.. whom ever is making these bizare descisions is over paid and out of touch.

XTRA /telecom....your on the wrong track , look at the nzherald survey and you wil get a taste of high disatisfaction

link to nzherald survey

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  Reply # 83001 20-Aug-2007 17:40
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We discovered this last night...

If you look here you will see you are not alone.

I signed up (it seems forcefully!) to attempt to stop the unflux of spam.. and what do you know! Its turned OFF by default! All mail is allowed through.

You have to migrate to xtra bubble, to allow webmail. And configure your spam to be deleted for you.

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  Reply # 83028 20-Aug-2007 19:56
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OF course the Yahoo portal is quite good, What went wrong is a total Xtra typical stuff-up..

Also, why are Telecom links plastered all over your home page! remember when the original Xtramail had banners too which took up more space the the tiny navigation pane. of course, nothing has changed.

Overall, I quite like the Yahoo interface, just to get rid of the horrible Xtra and Telecom bits now!

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