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jnimmo

1097 posts

Uber Geek


#154086 17-Oct-2014 14:47
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Hi all,

At one location we are trying to decide between a Spark Education Plus connection (100Mbps managed) and a Snap Business 100/50 UFB connection.
We have up to about 6 concurrent VoIP calls currently running over CallPlus ADSL.

Over Snap fiber at another location it is literally two hops to the 2talk router at APE.

Even though Telecom don't peer at APE, should the performance and reliability be just as good? Any Telecom users out there using 2talk (for a business PBX)?

Cheers

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chevrolux
4962 posts

Uber Geek
Inactive user


  #1157098 17-Oct-2014 19:34
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Put plenty of Telecom customers on 2Talk (I am a PABX installer) and performance is just fine. Normally only 7-8 hops away but at the end of the day the servers are still in NZ so latency is neither here nor there.



jnimmo

1097 posts

Uber Geek


  #1158571 20-Oct-2014 15:37
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Thanks chevrolux, nice to have an answer from someone in the industry.

jnimmo

1097 posts

Uber Geek


  #1288937 22-Apr-2015 09:07
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So our Spark Digital Education Plus (GIS) 100Mbps fiber connection has been up and running for a few months.
Performs fine when it is working, however we have had multiple outages now making it significantly less reliable than the ADSL connections it was replacing.
I don't understand the architecture of the GIS service, but it seems like the layer 2 connection between us and Global Gateway is highly susceptible to disruptions.
Advice for others, stay away- use DTS or Snap.
The other annoying part is we are unable to use VLAN tagging to prioritise traffic, so all traffic is best effort and doesn't seem to make use of the small committed rate on the last leg.
On the plus side, latency is lower than ADSL and our average download speed has increased slightly.



AHitman
85 posts

Master Geek


  #1291161 24-Apr-2015 22:58
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Will the customer ever be eligible for N4L?
I believe they peer at APE, might be worth checking out?

kornflake
409 posts

Ultimate Geek


  #1291417 25-Apr-2015 18:13
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9 * out of 10 your sip provider an isp need to be the same to for the network to honor the tagging

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