can not send emails from galaxy s4 on mobile data

Forums › Spark New Zealand (including Skinny and BigPipe) › can not send emails from galaxy s4 on mobile data

beenz

644 posts

Ultimate Geek
+1 received by user: 32

ID Verified

#154186 20-Oct-2014 16:24

Ok strange issue.
can not send emails when connected to mobile data on my s4.

My phone account is Spark and my email is a I hug email address.

I know it can be done as my s3 did it with no issues.

If I connect ton wi first it works fine.

Thanks

ajobbins

5053 posts

Uber Geek
+1 received by user: 1279

Trusted

#1158633 20-Oct-2014 16:39

iHug (Now Vodafone, right?) probably block access to their SMTP server from outside of their own network to protect from SPAM. You may need to use Spark's SMTP server (If they allow that), or maybe look into what ports/encryptions settings you are using.

Some ISPs will allow you to connect to their SMTP server from outside of their network, but only with the right authentication and encryption options.

Twitter: ajobbins

beenz

644 posts

Ultimate Geek
+1 received by user: 32

ID Verified

#1158728 20-Oct-2014 18:44

I had the right setting on my old s3 but now the setting on my new phone do not work.
hopefully someone in the same position will know what settings to use.
thanks