My old phone uses a standard SIM and the new phone micro SIM.
I am 120km from the nearest Spark shop.
It is now 4 Nov and still the swap is not done.
Have I been hassling them too much?
What have I done wrong?
Could not find too much help on SIM swaps on the Spark web site.
22 Oct ordered SIM online.
23 Oct received SIM.
28 Oct checked with Napier Spark store.
31 Oct phoned 0800785 785 then later 0800 800 163.
1 Nov phoned 0800 800 163
2 Nov chat with spark... yep.. should be done on 3 Nov.
3 Nov nothing
4 Nov sent complaint to Spark... Will respond in up to 10 days. Wow.
2 degrees say they can do a port in about 4 hours.