Xtra Broadband caps

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Jama

1420 posts

Uber Geek

Trusted

Topic # 15520 27-Aug-2007 12:02

Anyone else experiencing weird behavior with data caps? We have blown our data cap in the office in a week and my cap is over 100% at home.

I don't recall chewing through my home cap this month and at work we have only gone over our cap twice, this being the second time. Now we have 3 weeks of being throttled...

tr3v

234 posts

Master Geek
+1 received by user: 5

Reply # 83948 27-Aug-2007 12:24

Jama: Anyone else experiencing weird behavior with data caps?

I went through mine at home (15Gb) last billing period (ending last Saturday) for the first time ever. I just accepted it as being a "busy" month, and seem I was close to the end of the billing period did not investigate any further. I did however, try to find out what happens when I do go over my cap, and could not find this info anywhere. I did not notice any throttling, so does that mean I am billed per Mb or something... ? I guess my next Telecom bill will reveal all!

nzbnw

2366 posts

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+1 received by user: 13

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Spark

Reply # 83952 27-Aug-2007 12:49

My Xtra Broadband Caps seems normal, using a similar amount of usage each month. My need to change my plan from Explorer to Go Express actually

.

nzbnw

rugrat

1554 posts

Uber Geek
+1 received by user: 273

Reply # 85261 4-Sep-2007 10:47

My data didn't reset to 0 this month, today day 1. Also looked at dates on usage meter and its showing as a two month plan.
Just had phone back from telecom and I'm not the only customer with the problem.

It's been elevated to level 2 status whatever that means.

Hopefully it'll get sorted - hopefully not to many people upgrade their plans unnecessary.

Later edit - All fixed within 1 hour. Usage meter reading what it should. Good service telecom.

CarlForster

2 posts

Wannabe Geek

Reply # 85305 4-Sep-2007 15:19

Well I only have one suggestion do what I did get rid of XTRA/Telecom.

I did seven months ago went to ORCON.NET.NZ now they have all my tele requirements.

NOW faster service, better produce I have 15Gb CAP and if I go over for another 10$ the atuo assign me another 5Gb.

I went from $320 a month with Telecom to $145 a month ORCON.

Wake up and change dont keep the old costly elephant.

Jama

1420 posts

Uber Geek

Trusted

Reply # 85307 4-Sep-2007 15:38

Thanks for the advice Carl. I would rather not give any more money to the Labour government thanks

nzbnw

2366 posts

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+1 received by user: 13

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Spark

Reply # 85334 4-Sep-2007 17:47

Carl;

Come on, did you seriously sign up to Geekzone just to tell us all that? That is little more than trolling...

nzbnw

PS: Jama, as usual an entertaining response. Jama for PM !?!?

portege

188 posts

Master Geek

Reply # 85354 4-Sep-2007 19:17

I am in Canada and I can easily do 15gbs in one day here with my 10MB pipe cable line going into my house :D

CarlForster

2 posts

Wannabe Geek

Reply # 85359 4-Sep-2007 20:02

No I was responding as a NZ Broad Band/DSL user to who I thought was NZ user Sorry.

NZ Broad Band/DSL costs are very high in New Zealand, and my response was from a NZ user perspective, and I am aware of the very low costs in other unregulated countries.

No offence taken or given.