Some time ago I was with Vodafone, and i cancelled and moved to Telecom.
Chorus messed up their appointment.
Vodafone messed up cancelling.
Telecom messed up the provisioning.
I later cancelled with Telecom and they couldn't get that right.

Anyway to the point...
I just set up a new account with BigPipe,
requested an install date in a shorter time frame than the standard, BigPipe confirmed this and Chorus delivered
BigPipe managed to confirm completing of this install within an hour.


Everything worked as it was supposed to from day one, sad state of affairs that working properly needs congratulations but none the less.
Well Done.