NOKIA 6165i PROBLEMS! please help!!

Forums › Spark New Zealand (including Skinny and BigPipe) › NOKIA 6165i PROBLEMS! please help!!

snowboard_freak

81 posts

Master Geek

#15872 12-Sep-2007 15:45

I have the Nokia 6165i phone and I have just set it up to Telecom (got my number from old phone transfered over). But I am having some problems..

- the phone wont connect to make a call but if it does it will last for a few seconds before it says "call dropped"
- the phone makes a buzzing noise, and a louder one every time you open the flip up.
- it also buzzes each time the screen light goes off and also whenever i push a button to make the backlight light up...
- when i turn it on it says "GPS FAILURE CALL SERVICE PROVIDER"
- when i try access it says "GPS ERROR - Null pointer java/lang/NullPointerException

what is wrong?????????

1 | 2 | 3

4999 posts

Uber Geek
+1 received by user: 462

Moderator

Trusted

Lifetime subscriber

#86422 12-Sep-2007 15:50

If it is covered under warranty, then get it repaired.

If it is not covered under warranty, then you should probably get it repaired anyway.

If you can, you can try doing a master reset of the phone, though that may not help.

snowboard_freak

81 posts

Master Geek

#86423 12-Sep-2007 15:53

do you have any idea what could be wrong with it??

i dont think its under warranty..

how do you do a master reset of the phone??

cheers

tonyhughes

Hawkes Bay
8476 posts

Uber Geek
+1 received by user: 6

Retired Mod

Trusted

Lifetime subscriber

#86426 12-Sep-2007 16:11

Where did you buy it from?
Why dont you think its under warranty?

(Answers to these questions will vary my answer to you, to a great degree)

snowboard_freak

81 posts

Master Geek

#86427 12-Sep-2007 16:16

i brought it from sellmefree, site like trade me, the guy said it was working %100 fine last week, when i just emailed him then. i'm not sure if its under warranty as i dont have a recipet and its a few months old.

he seemed legit and nice when i just emailed him then regarding these faults saying i could get my money back..

snowboard_freak

81 posts

Master Geek

#86432 12-Sep-2007 16:37

could it be with my number that its not working properly??? as i had a old 2118 which it found hard to connect to calls also and it dropped a lot of calls and also said "looking for service" heaps....

paradoxsm

3000 posts

Uber Geek

Trusted

#86435 12-Sep-2007 16:54

the Software is either screwed up randomly or the phone has been liquid damaged.

Try and get your money back ASAP and be really nice as it sounds like he might have tried taking you for a ride, again he might be genuine so just be nice for now.

Geekzone support

Support Geekzone with one-off or recurring donations Donate via PressPatron.

snowboard_freak

81 posts

Master Geek

#86436 12-Sep-2007 16:58

if its just software can it be fixed???

the actual phone seems to work fine the camera and video works great and i bluetoothed a file from my computer to the phone and that worked.. its just the buzzing noise and the connecting problems..

paradoxsm

3000 posts

Uber Geek

Trusted

#86440 12-Sep-2007 17:28

Try sending it in for a lock code, it costs $30 I think... but actually "lock" it first. I might work or not work.

If there is any damage internally or any liquid, it will probably brick so you risk it all.

snowboard_freak

81 posts

Master Geek

#86442 12-Sep-2007 17:37

how do you do that lock code thing?? lock it and say you forgot the lock code???

i've been emailing the guy who sold it to me, he said he had courier insurance on it so maybe it got squashed in the courier van and something inside has gone bust??

tonyhughes

Hawkes Bay
8476 posts

Uber Geek
+1 received by user: 6

Retired Mod

Trusted

Lifetime subscriber

#86445 12-Sep-2007 18:05

It sounds like a dud phone to me (dropped, liquid damaged, twilight zoned).

Do everything you can to get a refund asap.

snowboard_freak

81 posts

Master Geek

#86447 12-Sep-2007 18:12

whats twilight zoned??
yeah its weird though because when i received the phone, the guy had forgotten to delete his messages in his inbox so it must of been working for him...

what would telecom do if i took it in or rang them up?

HP

Shop now for HP laptops and other devices (affiliate link).

mobygeek

307 posts

Ultimate Geek

#86449 12-Sep-2007 18:41

My vote is liquid damage. Did the phone work properly when you first got it? Take it into a store and ask them to look at it for you. An experienced salesperson should be able to see any liquid signs on the outside, but not on the innermost bits.

tonyhughes

Hawkes Bay
8476 posts

Uber Geek
+1 received by user: 6

Retired Mod

Trusted

Lifetime subscriber

#86451 12-Sep-2007 18:51

snowboard_freak: whats twilight zoned??

"There is a fifth dimension. Beyond that which is known to Man. It is a dimension as vast as space and as timeless as infinity. It is the middle ground between light and shadow, between science and superstition, and it lies between the pit of Man's fears and the summit of his knowledge. This is the dimension of imagination. It is an area which we call...the Twilight Zone."

yeah its weird though because when i received the phone, the guy had forgotten to delete his messages in his inbox so it must of been working for him...

Until he got it wet/dropped it/twilight zoned it... then sold it on trademe to you.

what would telecom do if i took it in

Offer to send it away, and then charge you at least a minimum repair fee to get it back.

or rang them up?

Tell you to go into a store.

snowboard_freak

81 posts

Master Geek

#86459 12-Sep-2007 19:22

mobygeek: My vote is liquid damage. Did the phone work properly when you first got it? Take it into a store and ask them to look at it for you. An experienced salesperson should be able to see any liquid signs on the outside, but not on the innermost bits.

yeah the phone seemed to work fine when i first got it, it was disconnected so didn't try and calls but had a play around on it, didnt notice any quite buzzing noises its doing now though.. it was only after i came out of telecom i tried to make a call and a text and it wasn't working and making a buzzing noise whenever the phone did a function.

it seems a little better now as its sending and recieving texts but its still dropping quite a few calls when i call *333 to test it out, last call lasted 20seconds before it said call dropped..

snowboard_freak

81 posts

Master Geek

#86460 12-Sep-2007 19:22

tonyhughes:

what would telecom do if i took it in

Offer to send it away, and then charge you at least a minimum repair fee to get it back.

hmm yeah telecom are [expletive removed] like that haha

[Moderator edit (MF): removed unecessary expletive]

1 | 2 | 3