Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Creepypastaguy

1 post

Wannabe Geek


#159793 12-Dec-2014 19:21
Send private message

Hello.
So For the past week or so, my internet has been very very slow.
I have Sparks Ultra VDSL Plan, Unlimited Broadband,
I used to get 30mbps download, 10mbps upload, but past few days it was 10mbps, then went down to 6mbps yesterday and
today its done to 1-2mbps.

Kinda a pain, not sure if its the spark servers or what ever, or something on my side.
Thanks in advance
Help Would be highly appreciated. 

Create new topic
  #1196534 12-Dec-2014 19:32
Send private message

peter reader didnt post so please read the below and answer as much as you can

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL/VDSL speeds please check that

- you have reset your modem and router
- your PC (or other PCs in your LAN) is not downloading large files when you are testing - you are not being throttled by your ISP due to going over the monthly cap
- your tests are always done on an ethernet connection to the router - do not use wireless for testing
- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan
- Type of connection (ADSL, ADSL2, VDSL)
- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)
- Your general location (or street)
- If you are rural or urban
- If you know your connection is to an exchange, cabinet or conklin
- If your connection is to a ULL or wholesale service
- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)
- Are you receiving a substandard ULL ADSL2+ connection from your ISP?



I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



plambrechtsen
1948 posts

Uber Geek
Inactive user


  #1196577 12-Dec-2014 20:42
Send private message

Have you logged a case?? And ask them to run a 24 hour line test.

tdgeek
29743 posts

Uber Geek

Trusted
Lifetime subscriber

  #1196579 12-Dec-2014 20:46
Send private message

Yes, as Peter said, is it you or is it us? Many variables. You, your property, us, the network provider. Stats and a case, log it



michaelmurfy
meow
13240 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #1196582 12-Dec-2014 20:52
Send private message

Lets start off with the basics:

Have you tried turning your router off and on again?
Have you tried via Ethernet instead of using WiFi?




Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


tdgeek
29743 posts

Uber Geek

Trusted
Lifetime subscriber

  #1196595 12-Dec-2014 21:04
Send private message

michaelmurfy: Lets start off with the basics:

Have you tried turning your router off and on again?
Have you tried via Ethernet instead of using WiFi?


Good starting points

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.