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# 159935 17-Dec-2014 19:09
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My parents sent back their defective ipad to apple, and they think they accidentally also sent back the microsim, as they can't find it.  Apparently the easy thing to do is just to get a replacement sim for $5 and to have the old number and credit transferred onto it. But  although they know the number of the lost sim, they don't have a password, as the ipad could never accept txt messages to get it reset. So they can't log into mytelecom as they don't have a device that can automatically login. Anyone know what the process is to get it replaced if they can't access the account?

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  # 1199487 17-Dec-2014 19:57
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Flick me an email with any numbers you have and I'll sort something out "pl at spark.co.nz" is me.



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  # 1199529 17-Dec-2014 21:30
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Thanks, sent you an email now.

 
 
 
 


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  # 1199561 17-Dec-2014 22:45
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go to a shop and get a new one, number will be transferred in seconds




Involuntary autocorrect in operation on mobile device. Apologies in advance.


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  # 1200501 19-Dec-2014 11:54
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joker97: go to a shop and get a new one, number will be transferred in seconds


You didn't read the OP did you :P

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