Strange behaviour from Huawei HG630b

Forums › Spark New Zealand › Strange behaviour from Huawei HG630b

SteveC

221 posts

Master Geek
+1 received by user: 17

Subscriber

Topic # 160294 31-Dec-2014 20:48

Visiting my son on the dairy farm where they work, the Spark HG630b router starting kicking devices (mainly Androids, and a PC) off the wireless, saying 'Authenication Error'. Each device had connected successfully at some stage. I've now plugged the PC in with a cable, which works fine.
Resetting the wireless (cycle 'WLAN' button off, then back on) allowed it to work again for a while. Some devices would remain connected, others would be dropped, no obvious pattern.
Last night I updated the firmware, and it appears to connect to all the Androids OK now, but won't connect wirelessly to the PC at all.
Behind all this is the elephant in the room that even when connected, the ADSL never delivers more than 1 Mbs, but that's another issue.
My son rang Spark. They suggested trying a different phone, and check our electric fences. If that doesn't help - they will send an engineer out to check.

Anyone else had issues with the wireless on these devices?

Thanks. Steve

plambrechtsen

1948 posts

Uber Geek
+1 received by user: 469
Inactive user

Reply # 1206667 31-Dec-2014 21:47

I suggest you forget the wifi network on your pc and try and reconnect. I use one at home and after the firmware update it's been a rock solid worker.

SteveC

221 posts

Master Geek
+1 received by user: 17

Subscriber

Reply # 1206672 31-Dec-2014 22:16

plambrechtsen: I suggest you forget the wifi network on your pc and try and reconnect. I use one at home and after the firmware update it's been a rock solid worker.

Tried that! Currently PC says it doesn't know the network at all. Also tried rebooting the PC.
There is another PC - will try that tomorrow.

The technical side if me says the poor ADSL and wireless issues can't be linked. The pragmatist says that coincidences don't happen.

Could just abandon Internet, and rely on listening to my daugher playing a piano for New Year entertainment!

:-)

plambrechtsen

1948 posts

Uber Geek
+1 received by user: 469
Inactive user

Reply # 1206673 31-Dec-2014 22:32

SteveC:
plambrechtsen: I suggest you forget the wifi network on your pc and try and reconnect. I use one at home and after the firmware update it's been a rock solid worker.

Tried that! Currently PC says it doesn't know the network at all. Also tried rebooting the PC.
There is another PC - will try that tomorrow.

The technical side if me says the poor ADSL and wireless issues can't be linked. The pragmatist says that coincidences don't happen.

Could just abandon Internet, and rely on listening to my daugher playing a piano for New Year entertainment!

:-)

I can run a line test. Send me an email "pl at spark.co.nz" and I can see if it is a line issue. But if you are rural I suspect it is just a conklin which only Chorus can fix.

Gordy7

572 posts

Ultimate Geek
+1 received by user: 58

Lifetime subscriber

Reply # 1206716 1-Jan-2015 09:22

I found with my HG630b the 'Auto' wireless channel option would not find/link WiFi devices and computers.
Set mine to fixed channel 2. (between my neighbours)
Latest firmware.
Worked all around my house with no problems.
I had to set all my WiFi devices then to channel 2.

Cheers.

Gordy