Spark 3G connection on Ipad 2

Welcome Guest.

You haven't logged in yet. If you don't have an account you can register now.

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark 3G connection on Ipad 2

mattwnz

20163 posts

Uber Geek

#161967 25-Jan-2015 16:32

Have an ipad2 that is having a problem with 3G connection. Seems to have been a problem since the ios8 upgrade, where when I try to connect to the 3G connection, it comes up with 'no connection', and it can't even find the 3G network. Normally it should display spark and the signal strength. Restarting the ipad will usually allow it to connect again, but obviously I can't do that each time I want to connect to a 3G connection. Anyone else come across similar problems with other devices?

Dairyxox

1594 posts

Uber Geek

#1221950 25-Jan-2015 17:51

Try calling spark.
I've had an iPAD that did this, they did some kind of 'reset' on the sim and that helped clear up the issue.
You might need to remove & reinsert the sim too, if rebooting doesn't bring the connection back.

Failing these, get a new sim, and transfer your acc. onto it (by calling spark again).

Good Luck

coffeebaron

6234 posts

Uber Geek

Trusted

Lifetime subscriber

#1222011 25-Jan-2015 19:56

Go into settings then,
- cellular data
- APN settings
- reset settings

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

coffeebaron

6234 posts

Uber Geek

Trusted

Lifetime subscriber

#1222013 25-Jan-2015 19:58

Also full factory reset (don't do a restore) will fix a few things too

Rural IT and Broadband support.

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

mike1868

1 post

Wannabe Geek

#1222909 27-Jan-2015 02:44

I agree with contacting spark. The can do network resets which is a common fix on the device getting stuck to a tower. The network reset erases the tower it can be stuck to.

quickymart

13961 posts

Uber Geek

ID Verified

#1222914 27-Jan-2015 03:48

Um, no it doesn't.

andyb

236 posts

Master Geek

Trusted

Spark NZ

#1222957 27-Jan-2015 08:23

iOS upgrades often removes the APN, follow these instructions to add it back in. http://help.spark.co.nz/app/answers/detail/a_id/2133

Save the info somewhere in case it happens again when you next upgrade your iPad.

andyb

News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00

eero Pro 7 Review
Posted 23-Jul-2025 12:07

BeeStation Plus Review
Posted 21-Jul-2025 14:21

eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01

WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32

RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26

Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24

Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05

Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01

Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01

Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22

Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46

Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42

D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34

Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

RSS feeds: Main feed; Forums feed

Site features: Geekzone BI dashboard; Geekzone Badges; Geekzone Status Page

Affiliate links: Samsung; AliExpress; Wise; Sharesies; GoodSync

Site Information: Subscribe to Geekzone; Privacy Statement; Forum Usage Guidelines (FUG); Advertising; Trademark and copyright