Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1 post

Wannabe Geek


Topic # 164268 3-Feb-2015 18:08
Send private message

I arranged to transfer my landline from Vodafone to Spark. I was told it could be done without a technician coming to the house.  At the arranged time on 2 Feb Spark disconected the Vodafone line (or arranged to Vodafone to do it) but didn't connect the line to Spark.  When I rang Spark they said in fact a technician was required, and the first possible date was 11 Feb, which leaves me without a phone for 9 days.  Does anyone have any suggestions on how I can make Spark move faster ?

Create new topic
4031 posts

Uber Geek
+1 received by user: 867


  Reply # 1230707 3-Feb-2015 18:37
One person supports this post
Send private message

I would ask to escalate the request to a manager when you call back. Be polite but firm.

6434 posts

Uber Geek
+1 received by user: 1571


  Reply # 1230719 3-Feb-2015 19:18
Send private message

Top tip for the future: don't use a landline for phone calls. Use mobile instead, or VoIP, and avoid all this BS

2078 posts

Uber Geek
+1 received by user: 230

Subscriber

  Reply # 1230726 3-Feb-2015 19:27
Send private message

Are you in Wellington, Kapiti Coast or Christchurch on the old "Saturn" or TelstraClear network?

When we went from TelstraClear to Telecom I had to reconnect the copper at the demarc as the Saturn installers cut the incoming Telecom cable.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.