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255 posts

Ultimate Geek
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Topic # 164375 7-Feb-2015 16:58
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Hi all,

My brother is one of the lucky ones who have the ability to get Spark Fibre.
They have had the install done, and a Spark Fibre "White box" is on the wall.
I'm assuming thats the Fibre modem.
So now he's trying to use a Linksys XAC1900 to work through that.
With him being in Mosgiel and me in Christchurch it's damned hard working on the phone. (He has Macs and apple stuff pretty much exclusively, which I've never owned).

I think I got him 90% of the way there, but doing it via the phone has given me a whole new appriciation of what modem/router helpdesks get asked. (He's not computer illiterate, but I'd not call him computer literate either, somewhere inbetween).

So based on the assumptions the "White box on the wall" is indeed a fibre modem which you can hook into a router bridged mode should work in theory or am I completely wrong?

Oh, The manual for this modem/router SUCKS, it's amazing in what it misses out (online or not).

Any help/suggestions you could provide would be very much appriciated.
It what I thought was a very simple wireless router -> modem connection but it's not proving to be that way.

Thanks in advance,
Tel

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2190 posts

Uber Geek
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  Reply # 1232597 7-Feb-2015 17:06
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There is no such thing as a modem with fiber, just routers. The white box on the wall is the ONT (Optical Network Terminator). It changes the Fiber into ethernet (amongst other things). 

You need a router that can tag the WAN interface as VLAN 10. As you say the manual is crap but I'm pretty sure that's a configurable option on that Linksys. 



255 posts

Ultimate Geek
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  Reply # 1232605 7-Feb-2015 17:26
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Thanks for the reply,
I was saying to my brother earlier today about the VLAN 10 and how it had to be set. (Telecom setup instructions for 3rd party routers).
His son is home and I've just talked to him, lets see if he can find where to set it, setting a VLAN ID on the WAN should not (in theory) be so hard to find.

Cheers
Terry

lxsw20: There is no such thing as a modem with fiber, just routers. The white box on the wall is the ONT (Optical Network Terminator). It changes the Fiber into ethernet (amongst other things). 

You need a router that can tag the WAN interface as VLAN 10. As you say the manual is crap but I'm pretty sure that's a configurable option on that Linksys. 




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Biddle Corp
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  Reply # 1232641 7-Feb-2015 18:11
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I'm pretty sure the Linksys doesn't support VLAN tagging (or at least didn't - there could be newer firmware that does support it). This has been discussed before so a search may help.




255 posts

Ultimate Geek
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  Reply # 1232667 7-Feb-2015 19:31
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sbiddle: I'm pretty sure the Linksys doesn't support VLAN tagging (or at least didn't - there could be newer firmware that does support it). This has been discussed before so a search may help.

Thanks All,

Any thoughts on a replacement?
I've looked for firmware upgrades, there seems to be one recent but once again me recommending the upgrade for it to possibly fail again is not a good thing. (He's in BIG trouble at home with the amount of time he has spent on it so far and an anniversary partially missed).
Good wireless is a big thing (which is why he bought this).

So requirements are able to work on Sparks fibre, and also goot wireless router capability.

Cheers
Tel

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  Reply # 1232675 7-Feb-2015 19:40
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My recommendation for anybody wanting a good all-in-one device right now is the Netcomm NF8AC. ADSL/VDSL/UFB with .AC wireless at a great price.



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