Extremely slow spark adsl connection for no reason?..

Forums › Spark New Zealand (including Skinny and BigPipe) › Extremely slow spark adsl connection for no reason?..

Bigfox

54 posts

Master Geek

#164405 8-Feb-2015 18:22

Hi guys. I didnt have a good start with spark at all when they tried to connect the internet to the new house we have recently purchased and now with the internet being finally connected i have another problem...extremely slow internet connection. I am getting everything between 2.7mbps and 3.3....

Before it got connected I have done everything I could in order to get the top speed. Master filter has been installed at the point where copper lines get in the house with two wires to the copper and two to the cat6 cable which goes to the jacpoint where modem is connected. I do not have a phone line or any other jackpoints, only one cable to one jackpoint. My stats looks alright and i beleive i should be getting at least 12 megabits per second. I let you judge and advise.Stats is attached

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30853 posts

Uber Geek

Retired Mod

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Biddle Corp

Lifetime subscriber

#1233064 8-Feb-2015 18:49

Your speeds are in line with your sync rate. As for that, I'd expect a bit more for the attenuation but with the information you've given it's impossible with speculate whether there is anything that can be done to improve this.

Attenuation is only one aspect that that determines sync speed.

andrewNZ

2487 posts

Uber Geek
Inactive user

#1233070 8-Feb-2015 18:57

Sorry chap, but that's not extremely slow.

Be happy with it, there are plenty of people here getting far worse.
My connection is very quick tonight @1.37Mb/s, this time of night it's often 0.5

Bigfox

54 posts

Master Geek

#1233072 8-Feb-2015 19:01

Interesting. http://www.speedguide.net/faq/what-is-considered-good-dsl-line-attenuation-371
http://commons.m.wikimedia.org/wiki/File:ADSL_Line_Rate_Attenuation.gif

They suggest that with the level of noise I have should get over 12 as well.living in Howick and being over 2km from the exchange and getting speeds like that?...

RunningMan

8953 posts

Uber Geek

#1233075 8-Feb-2015 19:13

Those FEC errors suggest a dodgy physical connection somewhere - statistically, this is most likely within the premesis.

sbiddle

30853 posts

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Retired Mod

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Biddle Corp

Lifetime subscriber

#1233079 8-Feb-2015 19:40

Have you tried connecting the modem at the demark to fully eliminate your internal wiring?

Bigfox

54 posts

Master Geek

#1233116 8-Feb-2015 20:25

took off the filter and combined wires from the copper to the cat6. got the same results with copper lines connected directly to the jackpoint and modem.

Bigfox

54 posts

Master Geek

#1233122 8-Feb-2015 20:47

sbiddle: Have you tried connecting the modem at the demark to fully eliminate your internal wiring?

yes got the same results.with filter or without.connected through the cat or directly i get the same results.

Thats how i left it now

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hio77

12999 posts

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Lizard Networks

#1233128 8-Feb-2015 21:00

did you join that with... chocky blocks?

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

RunningMan

8953 posts

Uber Geek

#1233129 8-Feb-2015 21:00

Please get rid of those chocolate block connectors and use the correct scotchlok gel crimps.

Bigfox

54 posts

Master Geek

#1233133 8-Feb-2015 21:11

hio77: did you join that with... chocky blocks?

Yes lol...dnot know a story behind them...

Bigfox

54 posts

Master Geek

#1233134 8-Feb-2015 21:12

RunningMan: Please get rid of those chocolate block connectors and use the correct scotchlok gel crimps.

Would you know where I can get them in nz?checked and could find on Amazon unless they have a different known name in nz?

hio77

12999 posts

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Lizard Networks

#1233137 8-Feb-2015 21:15

Bigfox:
RunningMan: Please get rid of those chocolate block connectors and use the correct scotchlok gel crimps.

Would you know where I can get them in nz?checked and could find on Amazon unless they have a different known name in nz?

http://www.cablesdirect.co.nz/catalog/search?quickfind_needle=gel%20crimps

Jarcar or corys are also a good option

While your at it, give that filter somewhere to sit rather than leaving it dangling...

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Bigfox

54 posts

Master Geek

#1233140 8-Feb-2015 21:24

hio77:
Bigfox:
RunningMan: Please get rid of those chocolate block connectors and use the correct scotchlok gel crimps.

Would you know where I can get them in nz?checked and could find on Amazon unless they have a different known name in nz?

http://www.cablesdirect.co.nz/catalog/search?quickfind_needle=gel%20crimps

Jarcar or corys are also a good option

While your at it, give that filter somewhere to sit rather than leaving it dangling...

Thank you.will check the stores and if they don't have it,will buy online.nice connectors.will use it everywhere now instead of those blocks and tape

quickymart

13924 posts

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#1233141 8-Feb-2015 21:25

I would just get someone in like coffeebaron to do a proper install and tidy all that up.

RunningMan

8953 posts

Uber Geek

#1233142 8-Feb-2015 21:26

Or Jaycar if you want retail

http://www.jaycar.co.nz/productView.asp?ID=HP1270

Or they have a small pack of 2 & 3 wire ones.

http://www.jaycar.co.nz/productView.asp?ID=HP1214

Also called UY connectors if you are searching.

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