Why is my Prepay renewal time getting shorter??

Forums › Spark New Zealand (including Skinny and BigPipe) › Why is my Prepay renewal time getting shorter??

old3eyes

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#165837 22-Feb-2015 12:34

When I first switched to Skinny in July last year I set my auto topup to be the 25th of the month and the renewal to be the 1st of the month. Since then it has gradually gotten earlier. My topup went on today the 22nd not the 25th and I see the roll over is in 5 days the 27th not what I set it to . Your're starting to look like Vodafone AU that has 28 day month for prepay users
Why the shortening time, surely it should be calender month say the 1st regardless of whether it's a 28 or 31 day month??

Regards,

Old3eyes

NonprayingMantis

6434 posts

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#1244099 22-Feb-2015 12:55

Probably a 30 day subscription rather than calandra month.

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LennonNZ

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#1244113 22-Feb-2015 13:40

Yes. Skinny is 30 a day billing period (not monthly).

old3eyes

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#1244268 22-Feb-2015 17:22

Yes but the 30 days is getting less. If I set my renewal for say March 30 then I would expect it to be the same each month but and I said my next renewal is Feb 27th not March 02 as it should be if it was 30 days...

I guess it may have something to do with months with 31 days in them. Would rather have a calender month like Spark prepay does..

Regards,

Old3eyes

Handle9

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#1244294 22-Feb-2015 18:27

Umm, 30 days is 30 days last time I checked. Most months have less than 30 days so your date will move forward, except for next month which it will move back. It's just maths.

old3eyes

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#1244296 22-Feb-2015 18:31

Handle9: Umm, 30 days is 30 days last time I checked. Most months have less than 30 days so your date will move forward, except for next month which it will move back. It's just maths.

Except for February all months have 30 days in them, some with 31.

Regards,

Old3eyes

Handle9

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#1244309 22-Feb-2015 18:37

Oops, typo! Should have said most months have MORE than 30 days...

andrewNZ

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#1244315 22-Feb-2015 18:56

If you have a 30 day cycle the date will creep about 5 days a year. Here is an example of a 30 day cycle.

30 January
1 March
31 March
30 April
30 May
29 June
29 july
28 August
27 September
27 October
26 November
26 December
25 January