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Forums › Spark New Zealand (including Skinny and BigPipe) › Spark HG630B issues
numberonekiwi

144 posts

Master Geek


#171069 4-Apr-2015 12:57
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I am getting issues with this unit disconnecting every few hours or so under the 1st tab on WAN status however it is showing the DSL up time as 7 days .
Have updated to the latest firmware and made no difference.
Any ideas this is very annoying at times.

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Spyware
3761 posts

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  #1277108 4-Apr-2015 13:00
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And what are the characteristics re: the line, attenuation and sync??




Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.



numberonekiwi

144 posts

Master Geek


  #1277114 4-Apr-2015 13:29
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its not the DSL side as the techs at bigpipe ran a 24 hour test and there was no disconnects but it is happening on the LAN side I think

Spyware
3761 posts

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  #1277149 4-Apr-2015 15:28
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Hardly healthy looking for VDSL, do you have a master filter installed??




Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.



numberonekiwi

144 posts

Master Geek


  #1277365 5-Apr-2015 10:13
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Yes master filter installed

Spyware
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  #1277368 5-Apr-2015 10:28
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How come Chorus installed given the 20 dB attenuation. You would get higher download sync on adsl2+.




Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

Lorenceo
904 posts

Ultimate Geek

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  #1277371 5-Apr-2015 10:39
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The attenuation Chorus measure to determine whether VDSL is available at an address and the attenuation modems report are different. The attenuation Chorus measure is at one frequency. The attenuation modems report is an average of all frequencies in use. The figure a modem reports will always be higher than the one that Chorus determine VDSL availability on.

Spyware
3761 posts

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  #1277375 5-Apr-2015 10:45
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By LAN side disconnects you mean both wired and wireless?? If wireless have you done the usual survey and locked on clear channel??




Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

 
 
 
 

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numberonekiwi

144 posts

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  #1277427 5-Apr-2015 12:04
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Both Wired and wireless may try another router if I can find one at a reasonable price

Jase2985
13457 posts

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  #1277461 5-Apr-2015 13:55
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pb tech have the NF8AC for $201 at the moment

i picked one up yesterday and its been pretty good thus far, better speeds (internally) than the spark modem i had

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