Hi all, yesterday I got fibre installed through Spark, however its not working. When the transfield installer left he said everything has tested fine but spark haven't activated the service yet and to give it an hour or so.
Fast forward a few phonecalls to spark and they have activated the service and done line tests or whatever they do from their end and all checks out okay, they say they need to send a technician out which could take up to a week.
I have a white Huawei ONT box installed in the lounge which is connected to the standard issue Spark (also Huawei) fibre home modem.
All required lights on both boxes are lit except the internet light on modem.
Does anyone have any ideas I could try to get this up and running without waiting for technician? I'm currently resorting to mobile data which is fast running out!
Cheers,
Shay.