Network down on north shore of Auckland?

Forums › Spark New Zealand (including Skinny and BigPipe) › Network down on north shore of Auckland?

kmashlan

19 posts

Geek

#171604 24-Apr-2015 16:15

Driving home just now lost a call in progress. Phone says no service for last 20 minutes. Restarted the phone and no luck.

Don't have another spark phone to test with.

Is anyone else down on the north shore or is my phone dead?

CutCutCut

1039 posts

Uber Geek

#1290924 24-Apr-2015 16:17

Yup, in the city on Skinny, texts not working properly. Message on Spark website, they are aware of issues on the network.

solaybro

628 posts

Ultimate Geek

Trusted

#1290952 24-Apr-2015 16:21

Spark's website says there is a major outage affecting mobile, internet, and landline phones.

kmashlan

19 posts

Geek

#1290956 24-Apr-2015 16:22

Yup found it on their website.

Cheers

humvee

196 posts

Master Geek

#1290976 24-Apr-2015 16:43

Still down in both Christchurch & kaiapoi

IceFragmatic

88 posts

Master Geek

#1290983 24-Apr-2015 16:56

That is too much Spark.....you are blaming network congestion as a result of the earthquake for the current serious outages around the country. New Years would generate a lot more traffic.

I could understand some localised parts or WLG where individual towers are over subscribed...but for this to mean users in Auckland are having their connections drop in and out.

Stop making excuses and trying to pull the wool over your customers eyes....

https://twitter.com/sparknz

itey

476 posts

Ultimate Geek

#1291013 24-Apr-2015 18:04

down in Otahuhu also

Abo

78 posts

Master Geek

#1291014 24-Apr-2015 18:04

IceFragmatic: That is too much Spark.....you are blaming network congestion as a result of the earthquake for the current serious outages around the country. New Years would generate a lot more traffic.

I could understand some localised parts or WLG where individual towers are over subscribed...but for this to mean users in Auckland are having their connections drop in and out.

Stop making excuses and trying to pull the wool over your customers eyes....

https://twitter.com/sparknz

LOL

I wonder if the network also slows down when the moon gets closer to earth because of the increased gravitational force on the networking equipment

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michaelmurfy

meow
13240 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#1291016 24-Apr-2015 18:14

Abo:
IceFragmatic: That is too much Spark.....you are blaming network congestion as a result of the earthquake for the current serious outages around the country. New Years would generate a lot more traffic.

I could understand some localised parts or WLG where individual towers are over subscribed...but for this to mean users in Auckland are having their connections drop in and out.

Stop making excuses and trying to pull the wool over your customers eyes....

https://twitter.com/sparknz

LOL

I wonder if the network also slows down when the moon gets closer to earth because of the increased gravitational force on the networking equipment

Panic calls take a lot more network resources than bulk SMS messages.

Plus I imagine people doing a heap of Snapchats of "LOL IN A QUAKE" and using up precious network resources on data.

Honestly, with these things the network becomes more loaded than you think - move on.

Michael Murphy | https://murfy.nz
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IceFragmatic

88 posts

Master Geek

#1291041 24-Apr-2015 18:38

I could understand calls being dropped etc....but in this case phones in Auckland were connecting and disconnecting from the network. This sounds more like an authentication issue rather than overloading.

humvee

196 posts

Master Geek

#1291056 24-Apr-2015 19:10

Seemed fine in chch from 6:30pm onwards.

tardtasticx

3075 posts

Uber Geek

#1291058 24-Apr-2015 19:16

Same in South Auckland. Felt like New Years again except less crying.

wasabi2k

2096 posts

Uber Geek

#1291071 24-Apr-2015 19:33

came back around 6:30.

So... link loss somewhere?
Actual overload?
unrelated issue?

Twitter was pretty quick.