Network down on north shore of Auckland?

Forums › Spark New Zealand (including Skinny and BigPipe) › Network down on north shore of Auckland?

kmashlan

23 posts

Geek
+1 received by user: 9

#171604 24-Apr-2015 16:15

Driving home just now lost a call in progress. Phone says no service for last 20 minutes. Restarted the phone and no luck.

Don't have another spark phone to test with.

Is anyone else down on the north shore or is my phone dead?

CutCutCut

1039 posts

Uber Geek
+1 received by user: 53

#1290924 24-Apr-2015 16:17

Yup, in the city on Skinny, texts not working properly. Message on Spark website, they are aware of issues on the network.

solaybro

630 posts

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+1 received by user: 224

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#1290952 24-Apr-2015 16:21

Spark's website says there is a major outage affecting mobile, internet, and landline phones.

kmashlan

23 posts

Geek
+1 received by user: 9

#1290956 24-Apr-2015 16:22

Yup found it on their website.

Cheers

humvee

196 posts

Master Geek
+1 received by user: 6

#1290976 24-Apr-2015 16:43

Still down in both Christchurch & kaiapoi

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IceFragmatic

88 posts

Master Geek
+1 received by user: 21

#1290983 24-Apr-2015 16:56

That is too much Spark.....you are blaming network congestion as a result of the earthquake for the current serious outages around the country. New Years would generate a lot more traffic.

I could understand some localised parts or WLG where individual towers are over subscribed...but for this to mean users in Auckland are having their connections drop in and out.

Stop making excuses and trying to pull the wool over your customers eyes....

https://twitter.com/sparknz

itey

479 posts

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+1 received by user: 84

#1291013 24-Apr-2015 18:04

down in Otahuhu also

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Abo

78 posts

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+1 received by user: 35

#1291014 24-Apr-2015 18:04

IceFragmatic: That is too much Spark.....you are blaming network congestion as a result of the earthquake for the current serious outages around the country. New Years would generate a lot more traffic.

I could understand some localised parts or WLG where individual towers are over subscribed...but for this to mean users in Auckland are having their connections drop in and out.

Stop making excuses and trying to pull the wool over your customers eyes....

https://twitter.com/sparknz

LOL

I wonder if the network also slows down when the moon gets closer to earth because of the increased gravitational force on the networking equipment

michaelmurfy

meow
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#1291016 24-Apr-2015 18:14

Abo:
IceFragmatic: That is too much Spark.....you are blaming network congestion as a result of the earthquake for the current serious outages around the country. New Years would generate a lot more traffic.

I could understand some localised parts or WLG where individual towers are over subscribed...but for this to mean users in Auckland are having their connections drop in and out.

Stop making excuses and trying to pull the wool over your customers eyes....

https://twitter.com/sparknz

LOL

I wonder if the network also slows down when the moon gets closer to earth because of the increased gravitational force on the networking equipment

Panic calls take a lot more network resources than bulk SMS messages.

Plus I imagine people doing a heap of Snapchats of "LOL IN A QUAKE" and using up precious network resources on data.

Honestly, with these things the network becomes more loaded than you think - move on.

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IceFragmatic

88 posts

Master Geek
+1 received by user: 21

#1291041 24-Apr-2015 18:38

I could understand calls being dropped etc....but in this case phones in Auckland were connecting and disconnecting from the network. This sounds more like an authentication issue rather than overloading.