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# 173629 30-May-2015 10:59
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I have just had a Chorus contractor on site to start installing the cable from the boundary to the house, which his instructions were to fix the cable to the boundary fence and then run it along another fence which comes off that to the house. but I have stopped this as I never had a person come to site to do the initial scope, it seems that Chorus used Google maps to do the external siting. Even this was wrong, as the scoped area was on the wrong road boundary (I am on a corner site). The problem is that the fence between the boundary and the house is going to be removed at the end of winter to increase the yard area and build a new fence (nowhere near the existing). So I asked for the cable to be laid in a trench through the front lawn (shorter distance than along the fence). The contractor cannot do this as it costs more and they would not be paid to do it.
He said that they would do it at charge to me of $500.00 to dig a trench about 14m long and lay the cable, "hang on" at the Chorus web site it gives the option of having a shallow cable laid through the lawn to the house, yet now it seems that they won't do this because of the cost. I was told this by the Chorus support person that I spoke to on the phone.

So I have now phoned Spark and cancelled my upgrade to fiber and will stick to VDSL at present. In some ways I am glad, as the Chorus support rep reckons that Spark are having teething problems with the phone over fiber.

Okay I know this isn't the end of the world stuff, just wanted to let out some frustration, as I was looking forward to changing to fiber for the faster upload speed.

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  # 1314548 30-May-2015 11:57
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Running cable along a fence is a normal install method.

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  # 1314571 30-May-2015 12:48
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Demolish the fence then ask them again.

 
 
 
 


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  # 1314574 30-May-2015 12:53
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Want something done right? You'll have to do it yourself and dig your own trench.

Chorus have cut costs wherever they can with installs and surface mounted jobs are the norm now.




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  # 1314577 30-May-2015 12:54
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No problems with Spark Voice over Fibre here.

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  # 1314583 30-May-2015 13:09
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if the fence breaks or the cable is damaged by natural events inc stray animals, who covers the costs of repair?




Swype on iOS is detrimental to accurate typing. Apologies in advance.


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  # 1314609 30-May-2015 14:34
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I just noticed a new UFB install up at the end of my street. There's a low concrete wall (maybe 300 mm high) behind the UFB green pillar. The installer has used 20 mm grey PVC electrical bends to go up and over the wall before it goes underground to the house, which is about 10 metres back from the footpath.




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  # 1314610 30-May-2015 14:44
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joker97: if the fence breaks or the cable is damaged by natural events inc stray animals, who covers the costs of repair?


Chorus. Anything beyond an ETP is always the responsibility of Chorus. There are clear exceptions to that however if damage is malicious.





 
 
 
 


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  # 1314611 30-May-2015 14:45
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sbiddle:
joker97: if the fence breaks or the cable is damaged by natural events inc stray animals, who covers the costs of repair?


Chorus. Anything beyond an ETP is always the responsibility of Chorus. There are clear exceptions to that however if damage is malicious.






that's very good to know, if they insist on running cables along fences and jumping walls




Swype on iOS is detrimental to accurate typing. Apologies in advance.




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  # 1314614 30-May-2015 14:54
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I was really just letting off a bit of steam, digging my own trench for the cable is what I will do when I get the time and then look at getting fiber then. I was just annoyed that the initial call out did not happen, if it had the workers would not have had to come out as I would have stopped it at that time. Even if after using Google Earth for siting they had phoned me to discuss, it could have been sorted.
I also feel that it is short sited of Chorus to use fencing to attach the cables, to me there is more future chance of damage.

Now to add to this, when I dig my own trench, should I lay conduit piping for Chorus to feed there cable thru, or just leave as a bare trench to be filled after the cable is laid?

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  # 1314620 30-May-2015 15:00
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Davoid:
I also feel that it is short sited of Chorus to use fencing to attach the cables, to me there is more future chance of damage.



Saturn/TelstraClear/Vodafone have routinely used conduit and fences for their HFC network since the late 90s and there is no real evidence to show that.

Ultimately the issue comes down to cost. If faced with a $2000+ bill to connect to the UFB network (which is the true cost for an average install, excluding the $3000 or so to actually install the fibre past the premise in the first place) very few people would take up the service.

In the past couple of years Chorus and all the LFCs have worked with CFH to try and bring installation costs down and some of the methods used will not be liked by some people - one such example is the now standard method of simply using cable clips on the hybrid cable for all interior work. I had my UFB install this week and it was a shallow trench because that's the most appropriate method for my property.

Chorus will install appropriate ducting in a trench, you won't be able to buy the correct green ducting.


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  # 1314728 30-May-2015 17:28
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Davoid: I was really just letting off a bit of steam, digging my own trench for the cable is what I will do when I get the time and then look at getting fiber then. I was just annoyed that the initial call out did not happen, if it had the workers would not have had to come out as I would have stopped it at that time. Even if after using Google Earth for siting they had phoned me to discuss, it could have been sorted.
I also feel that it is short sited of Chorus to use fencing to attach the cables, to me there is more future chance of damage.

Now to add to this, when I dig my own trench, should I lay conduit piping for Chorus to feed there cable thru, or just leave as a bare trench to be filled after the cable is laid?


If you're feeling generous to them, then why not?

I've installed the proper green telecommunications conduit with sweep bends buried 500 mm down in our front lawn and connected to the UFB pillar on the street (complete with a draw string). It'll probably be the easiest UFB install the Chorus subbie has ever seen, if and when we get UFB here one day.




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  # 1314729 30-May-2015 17:33
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If you do need ducting, PVC pressure pipe (water pipe) is the same sizes as Chorus ducting. Only it is white instead of green. And any elbows you use need to be the long radius bends. Not the sharp right angle ones. Any plumbing wholesaler will have it. Bunnings ect will have it as well but they will probably be expensive.





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  # 1314825 30-May-2015 20:02
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Aredwood: If you do need ducting, PVC pressure pipe (water pipe) is the same sizes as Chorus ducting. Only it is white instead of green. And any elbows you use need to be the long radius bends. Not the sharp right angle ones. Any plumbing wholesaler will have it. Bunnings ect will have it as well but they will probably be expensive.

 


 

Do be aware however that only some installers will utilize this, as the standard is to run the cable in the correct green conduit. There may or may not be wiggle room to use white conduit, so don't bet on it. However if you are able to open a trench and inform Chorus (or even better, the installer), then generally they'll be happy to come and install the 20mm green conduit for you.

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  # 1314894 30-May-2015 23:11
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The UFF folks in Hamilton trench the fibre as part of the standard install. My install was trenched parallel with my fence, nailing it to the fence was never even raised as an option. I think I'm glad Chorus don't do the installs in our zone.

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  # 1315678 1-Jun-2015 19:10
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sbiddle:
Davoid:
I also feel that it is short sited of Chorus to use fencing to attach the cables, to me there is more future chance of damage.



Saturn/TelstraClear/Vodafone have routinely used conduit and fences for their HFC network since the late 90s and there is no real evidence to show that.

Ultimately the issue comes down to cost. If faced with a $2000+ bill to connect to the UFB network (which is the true cost for an average install, excluding the $3000 or so to actually install the fibre past the premise in the first place) very few people would take up the service.

In the past couple of years Chorus and all the LFCs have worked with CFH to try and bring installation costs down and some of the methods used will not be liked by some people - one such example is the now standard method of simply using cable clips on the hybrid cable for all interior work. I had my UFB install this week and it was a shallow trench because that's the most appropriate method for my property.

Chorus will install appropriate ducting in a trench, you won't be able to buy the correct green ducting.



If they (Chorus) want to cut costs so badly then maybe they should start using average time limits for a job IF the alloted time is not enough then it needs to be singed off by a supervisor otherwise you don't get paid for extra hours of work 

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