Enable/Christchurch - Can I get UFB from BigPipe here?

Forums › Spark New Zealand (including Skinny and BigPipe) › Enable/Christchurch - Can I get UFB from BigPipe here?

stubbed

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#173763 5-Jun-2015 08:14

I haven't heard officially, but unofficially from someone else who has apparently tried to swap from Snap, they were told BigPipe doesn't have the required agreements with Enable so can't offer services in Christchurch? Is this true? If so, when can you?

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Jase2985

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#1317751 5-Jun-2015 09:48

that is correct

bigpipe is in Auckland and trialing wellington at the moment.

time frame, who knows its one of those commercially sensitive things so i would doubt you would get anything but a non committal answer on that one

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#1317753 5-Jun-2015 09:49

My heart bleeds.

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#1317759 5-Jun-2015 09:58

they have to come to an arrangement with the fibre companies, it may be in the pipeline or being work one but they aren't a big company so i would imagine they would take one step at a time, ie get wellington sorted then move to the next area

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#1317768 5-Jun-2015 10:14

Yeah all good - I understand the commercial situation, just unfortunate if you're a happy customer on *DSL, and then end up in a situation where you can get fibre, but can't stay with the same ISP.

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Lias

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#1317874 5-Jun-2015 12:34

I'm pretty sure they have said they will be trialling in Christchurch "soon"

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#1317904 5-Jun-2015 13:36

Lias: I'm pretty sure they have said they will be trialling in Christchurch "soon"

yep, We're planning to add Christchurch sometime in the next 3-6 months.

It's not just a matter of signing an agreement with enable. You also have to figure out the right process for handling their orders, access their systems etc (which are different to chorus') as well as pay to put your own handover into that area.

It's certainly not a quick and easy job.

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