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Forums › Spark New Zealand › Small outage in Papakura...


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# 174906 10-Jun-2015 13:28
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LOSS OF BROADBAND SERVICES IN PAPAKURA DISTRICT, MANUKAU CITY

Estimated fix time: Ongoing
Impacting service since: Wednesday 10th June @ 1:05pm Some customers may be experiencing issues with their Broadband connections.  Spark technicians are currently investigating.  We're really sorry and we are working to fix the problem as quickly as we can.  We will update this message once we know more.  Thanks for your patience and sorry for any inconvenience.

Cheers - N




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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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  # 1322105 10-Jun-2015 13:35
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Sessions are recovering.  If your service is not yet working, it should not be too long.




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  # 1322108 10-Jun-2015 13:42
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...Aaaandd as of a couple of minutes ago 90% of the sessions have re-established.

Cheers - N




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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

 
 
 
 




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  # 1322114 10-Jun-2015 13:49
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99% sessions re-established. Aggregate traffic now at about 70% of pre-issue levels.

Cheers - N




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Stu

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  # 1322142 10-Jun-2015 13:55
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Thanks for the heads-up. Didn't actually notice any glitches. Must be the other side of Papakura!




Keep calm, and carry on posting.

 

 

 

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  # 1322144 10-Jun-2015 13:57
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Once its back up do you call it an inage?



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  # 1322145 10-Jun-2015 14:01
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kiwitrc: Once its back up do you call it an inage?


No, we just de-outaged the situation.

:-)

Cheers - N




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Please note all comments are the product of my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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