It's a bit pricey, but at least we have the funds to cover it!

Forums › Spark New Zealand (including Skinny and BigPipe) › It's a bit pricey, but at least we have the funds to cover it!

Hiamie

354 posts

Ultimate Geek

#175152 19-Jun-2015 10:51

My wife just got the following email from Skinny.

Hi! We're just letting you know that your $900,000 ${bundleName} Combo will auto renew in 24 hours time. Your current balance is $1091401.00 which is enough to cover your Combo so you don't have to do anything. Remember, if you want to check your balance, top up, buy a different Combo and Add-Ons when and wherever you want, there are a few different ways you can do all of that. You can free text commands to 2424 or log in online at skinny.co.nz. And if you have an Apple or Android phone you can download the Skinny Mobile App [link through] to manage your account. Check it all out at www. skinny.co.nz/keepingtrack Thanks, The Skinny team

Her combo looks a tad expensive at $900,000, but at least her current balance shows she has the funds to cover it!

Maybe she should quit Skinny and get a refund of the outstanding credit balance ;)

robjg63

4096 posts

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Subscriber

#1327723 19-Jun-2015 10:54

Whew eh?

I reckon they should be giving you a solid gold phone with that sort of spending!

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Hiamie

354 posts

Ultimate Geek

#1327729 19-Jun-2015 11:01

Yeah - we figure Donald Trump may struggle to keep up with these payments.

Wouldn't be so bad, except the $900,000 only gets her 100Mb data and 30 mins of call time :(

Anyway, we're off to see the real estate agent to sell the house so we can cover next months combo.

Sideface

9349 posts

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#1327741 19-Jun-2015 11:10

Sideface

Yabanize

2350 posts

Uber Geek

#1327750 19-Jun-2015 11:21

Apart from that text, is everything working correctly? No problems with your combo etc

Hiamie

354 posts

Ultimate Geek

#1327762 19-Jun-2015 11:36

As far as I know everything is working OK, just sent her a TXT and she replied OK.

All looks normal when I log into her account on the Skinny website.

Does this mean we wont get a refund of the remaining $1,091,401.00 if we choose to quit Skinny??

Hiamie

354 posts

Ultimate Geek

#1327783 19-Jun-2015 11:39

Sideface:

If only it were $NZ. We could then afford to go to the next level combo - for a short time anyway :)

Yabanize

2350 posts

Uber Geek

#1327792 19-Jun-2015 12:04

Good to hear, I have let someone at Skinny know about it so they can figure out why this happened.

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Hiamie

354 posts

Ultimate Geek

#1327795 19-Jun-2015 12:10

Yabanize: Good to hear, I have let someone at Skinny know about it so they can figure out why this happened.

Excellent. Thank you.

Yabanize

2350 posts

Uber Geek

#1327798 19-Jun-2015 12:18

Hiamie:
Yabanize: Good to hear, I have let someone at Skinny know about it so they can figure out why this happened.

Excellent. Thank you.

Their regular Geekzone person is on leave, they have asked if you could message them your wifes number on Facebook so they can check it out. Just go to https://www.facebook.com/skinny and hit the Message button

Hiamie

354 posts

Ultimate Geek

#1327810 19-Jun-2015 12:40

Yabanize:
Hiamie:
Yabanize: Good to hear, I have let someone at Skinny know about it so they can figure out why this happened.

Excellent. Thank you.

Their regular Geekzone person is on leave, they have asked if you could message them your wifes number on Facebook so they can check it out. Just go to https://www.facebook.com/skinny and hit the Message button

Have sent them a message on Facebook, and suggested they call me (gave my number) as I don't normally use Facebook - at all!

They haven't called me yet.

coffeebaron

6231 posts

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#1327865 19-Jun-2015 14:13

No they won't call you. They are out partying on your $1,000,000 :)

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Hiamie

354 posts

Ultimate Geek

#1327884 19-Jun-2015 15:17

coffeebaron: No they won't call you. They are out partying on your $1,000,000 :)

They have just called me.

Didn't hear the sound of any partying, but then again, guess they can now afford really expensive handsets that mute the unwanted background sounds (like partying etc)

:)

linw

2849 posts

Uber Geek

#1327913 19-Jun-2015 16:24

Wonder if I could get my bank to use the Skinny software?

LivingSkinny

513 posts

Ultimate Geek

Trusted

Skinny

#1331594 25-Jun-2015 17:33

Yabanize:
Hiamie:
Yabanize: Good to hear, I have let someone at Skinny know about it so they can figure out why this happened.

Excellent. Thank you.

Their regular Geekzone person is on leave, they have asked if you could message them your wifes number on Facebook so they can check it out. Just go to https://www.facebook.com/skinny and hit the Message button

I'm back now. If only I'd seen this post before I left I may have been able to go business class! I'll check in with the team to see what happened.