Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

31 posts

+1 received by user: 1

# 175222 22-Jun-2015 11:18
Send private message

Has anyone recently signed up for fibre in Christchurch?

Signed up more than a month ago, got a confirmation email saying someone from Enable will be in contact within 5 days.

Just wanting to know if there's that much of a delay for new installations. Should we have receive a wireless router from Spark aswell by now?

Create new topic
1802 posts

Uber Geek
+1 received by user: 229


  # 1329120 22-Jun-2015 11:35
Send private message

Are you in an established area or a new sub division?
Any consenting issues i.e. are you down a ROW,  will they need to dig up your driveway etc?

I'm assuming your order is tracking on par with timings (give a search of the other threads people have started etc). 

918 posts

Ultimate Geek
+1 received by user: 812


  # 1329271 22-Jun-2015 13:39
Send private message

Enable work slightly different to Chorus in the following ways:

When Spark (or any RSP) order a fibre product with Chorus, any progress updates as your order goes through the consent/design/build/confirmation stages are fed back to the RSP as they occur. These updates are then generally relayed to the end customer by the RSP. The same goes for when the installation date is confirmed.

However Enable look after their process end to end. The job gets submitted to Enable, and they keep the end customer updated directly. The RSP generally only gets advised when the installation is actually complete.

I do know there is currently a backlog with orders passing through Spark's provisioning teams which has led to some delays, however you should have heard something by now I would have thought. Can you please PM me your Spark phone number (if you have one) or your Spark account number? I will have a look to see what the state of play is.

Many thanks,

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd


31 posts

+1 received by user: 1

  # 1329619 22-Jun-2015 23:21
Send private message

Murphys law, received a text from Enable a few hours after making this thread saying theyd be in contact this week!

315 posts

Ultimate Geek
+1 received by user: 61

  # 1329628 23-Jun-2015 01:33
Send private message

I am interested as well to know what the current waiting times are at Enable from order date to installation for a simple installation (No ROWs etc). 

31 posts

+1 received by user: 1

  # 1331714 25-Jun-2015 20:34
Send private message

4 weeks after placing the order was the first contact from Enable, they're coming tomorrow for the first scope then coming back Tuesday week to do the install. Not sure what the delay will be for the last visit

Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51

Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47

100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35

5G uptake even faster than expected
Posted 12-Jun-2019 10:01

Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24

Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24

Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10

Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32

Epson launches new 4K Pro-UHD projector technology
Posted 1-Jun-2019 15:26

Lenovo and Qualcomm unveil first 5G PC called Project Limitless
Posted 28-May-2019 20:23

Intel introduces new 10th Gen Intel Core Processors and Project Athena
Posted 28-May-2019 19:28

Orcon first to trial residential 10Gbps broadband
Posted 28-May-2019 11:20

Video game market in New Zealand passes half billion dollar mark
Posted 24-May-2019 16:15

WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53

HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.