Anyone getting slow pix text from Telecom SMS??

Forums › Spark New Zealand (including Skinny and BigPipe) › Anyone getting slow pix text from Telecom SMS??

old3eyes

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#17688 7-Dec-2007 08:41

My mother in law has a Telecom Samsung W351 fone and she is saying that it can take up to a week for SMS with pictures to arrive. Normal SMS arrives in a few seconds. Anyone else having any problems with pix texts??
The originating fones are on Telecom as well..

Regards,

Old3eyes

alvstar2001

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#98704 7-Dec-2007 09:48

my father owns a samsunga world phone, same problem, i called telecom and problem was resolved.
a test pxt was sent to me, and it came thru seconds later, but after troubleshooting with telecom, all the photos starting coming in at one time..
if that doesn't fix your fault, than you have to take you samsung into telecom store to have software update!
as telecom previously had a fault with pxting, and solution was to take handset to telco store to have some sorta software updated.
thats my 5cents.

alvstar2001

nzbnw

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#98713 7-Dec-2007 10:16

Correct, there is a software update for this phone and this issiue. Take it to your local Telecom Dealer, or Retail Store with your proof of purchase and they will be able to send it away for you.

nzbnw

old3eyes

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#98804 7-Dec-2007 18:42

nzbnw: Correct, there is a software update for this phone and this issiue. Take it to your local Telecom Dealer, or Retail Store with your proof of purchase and they will be able to send it away for you.

nzbnw

Thanx for the info. She took it into Telecom and they said the same thing. As it's not a biggy she will wait until after Xmas..

Regards,

Old3eyes