Can't login to MySpark (mobile)

Forums › Spark New Zealand (including Skinny and BigPipe) › Can't login to MySpark (mobile)

shermanp

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#181202 6-Oct-2015 12:37

Hey, is anyone else having troubles logging into the MySpark portal? Either on the app, or the Spark website?

I haven't been able to since yesterday. I keep getting "invalid credentials", despite resetting the password.

Am in the queue for Spark chat now, in case it's an issue with my account.

Jase2985

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#1400956 6-Oct-2015 12:41

no issues on either the App or the website

shermanp

355 posts

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#1400960 6-Oct-2015 12:42

Thanks

old3eyes

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#1400961 6-Oct-2015 12:43

Just checked all mine. One of my T-sticks failed but that's most likely because the password has expired.. The rest OK..

Regards,

Old3eyes

shermanp

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#1400962 6-Oct-2015 12:47

Thanks. If it was a widespread issue, i would have bailed on chat to free it up for others.

shermanp

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#1400976 6-Oct-2015 13:02

So I don't know if Spark did something in the backround while I was in chat, or if my reinstalling the Android App helped, but whatever happened, I'm back in business.

Thanks for the replies folks.

matisyahu

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#1402531 8-Oct-2015 16:24

I had a strange issue a couple of nights ago when I was asked to merge my accounts - I followed the instructions and everything has been ok from there so I assume it might be related.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"