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Forums › Spark New Zealand (including Skinny and BigPipe) › Can't login to MySpark (mobile)
shermanp

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#181202 6-Oct-2015 12:37
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Hey, is anyone else having troubles logging into the MySpark portal? Either on the app, or the Spark website?

I haven't been able to since yesterday. I keep getting "invalid credentials", despite resetting the password.

Am in the queue for Spark chat now, in case it's an issue with my account.

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Jase2985
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  #1400956 6-Oct-2015 12:41
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no issues on either the App or the website



shermanp

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  #1400960 6-Oct-2015 12:42
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Thanks

old3eyes
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  #1400961 6-Oct-2015 12:43
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Just checked all mine.  One of my T-sticks failed but that's most likely because the password has expired.. The rest OK..




Regards,

Old3eyes



shermanp

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  #1400962 6-Oct-2015 12:47
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Thanks. If it was a widespread issue, i would have bailed on chat to free it up for others.

shermanp

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  #1400976 6-Oct-2015 13:02
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So I don't know if Spark did something in the backround while I was in chat, or if my reinstalling the Android App helped, but whatever happened, I'm back in business.

Thanks for the replies folks.

matisyahu
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  #1402531 8-Oct-2015 16:24
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I had a strange issue a couple of nights ago when I was asked to merge my accounts - I followed the instructions and everything has been ok from there so I assume it might be related.




"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

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