Hi-- I'm on Waiheke and having huge problems with my new Spark internet connection and wondering if anyone here can help. I've rebooted the Spark Huawei modem, reset it, checked plugs and filters -- all the basics.
Essentially it worked great for three days and now its virtually impossible to get it to work during the day (and I work from home a bit and am having to hotspot my phone).At night it will work for a couple of hours, but during the day I need to reset and reboot my modem for it to work for about an hour, and then it stops again. I've tried another modem, and still no joy.
Occasionally when it is in this state I can load the Spark page and that is it-- no international pages etc.
Any idea?
Chorus guy says cabinet is fine-- so confused! A new connection (recognised the Spark modem name) appeared 3 days into our connection, and since then it has been unusable except late at night for Apple TV. Could that have done something? Should I change DNS?
Any help SO appreciated!!